A Technology Broker and Management Company Specializing in KM Systems
Favorite The organisation, findability and access to documents is part of KM, but by no means all. There is a strong tradition of document management within the KM field, and this is a very good thing. Some of an organisation’s knowledge will be held within documents (although some would argue
Read More
Shared by Nick Milton July 11, 2019
Favorite KM behaviours can be influenced quite easily by two simple questions from line management Image from wikipedia I posted on Monday about “What’s in it for me” in KM, and how implementing Knowledge Management relies on identifying the local value. Part of the local value can be driven by
Read More Shared by Nick Milton July 10, 2019
Favorite A visit to an Electricity Substation got me thinking about how Knowledge and Electricity are alike, and how the electrical power grid of a country can form an analogy to the Knowledge management framework of an organisation. Public domain image from maxpixel Here are some of the ways 1)
Read More Shared by Nick Milton July 9, 2019
Favorite Knowledge Management will work in an organisation when there is something of value in it for the people involved. WIIFM by Nathan Stephens on Flickr This is what we call the “principle of local value” – the WIIFM for the KM user. If KM is of local value, it
Read More Shared by Nick Milton July 8, 2019
Favorite “The thread through the labyrinth” is a metaphor for allowing others to follow our steps safely. This is what Knowledge can do. German cave diver holding line, by Hossam El-Hamalawi on Flickr When Theseus negotiated Daedelus’ labyrinth in order to kill the Minotaur, he left a thread behind him
Read More Shared by Nick Milton July 5, 2019
Favorite There are five key skills you need on a KM team, no matter what sort of organisation you are. Image from ROverhate (pixabay.com) via needpix Implementing Knowledge Management needs attention to many things – to People, Process and Technology, to Governance, Change Management, to Collecting knowledge and Connecting people,
Read More Shared by Nick Milton July 4, 2019
Favorite In some settings, winning by eliminating mistakes is the best strategy Image from wikimedia commons Wimbledon fortnight has started in the UK – the two weeks of the year when the TV schedules are taken over by professional tennis. This reminded me of a post from the excellent Farnham Street
Read More Shared by Nick Milton July 2, 2019
Favorite So far, Knowledge Management has largely been a Big Company game, but this is changing. This is another conclusion from the Knoco Knowledge Management survey, and is neatly illustrated in the bar chart shown here. The survey was conducted in 2 waves – 204 and 2017, and received submissions
Read More Shared by Nick Milton July 1, 2019
Favorite The bigger a community of practice is, the more value it delivers. At least according to our KM surveys. Knoco conducted two major surveys of knowledge management programs in 2014 and 2017, collecting in total more than 700 results. As part of the survey, participants were asked whether Communities
Read More Shared by Nick Milton June 28, 2019
Favorite In a great blog post, Seth Kahan shares 7 lessons on KM change programs In the post from 2009, Seth talks about leading KM change at World Bank, and contrasts his first KM initiative (which failed) with his second (which succeeded). The first initiative was “was comprised of a few
Read More Shared by Nick Milton June 27, 2019