A Technology Broker and Management Company Specializing in KM Systems
Favorite The two questions in this little conversation are evidence of a broken KM culture or system. It’s the sort of conversation most of us have had at some time on our lives. In this conversation we can see evidence of a missed opportunity to share knowledge (“I could have
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Shared by Nick Milton October 4, 2021
Favorite There is a real problem with the concept of tacit and explicit knowledge, namely the level of disagreement about what these terms really mean. Until this is fixed, these terms may be unusable. I blogged about this issue of the definitional minefield a year ago, and had an experience
Read More Shared by Nick Milton September 27, 2021
Favorite I read this story on Linked-In with real enjoyment, and have the author’s permission to share it with you. This is the image Tabarak used to illustrate her story It’s an inspiring story of how anyone in an organisation, even those very new in their post, may have valuable
Read More Shared by Nick Milton September 22, 2021
Favorite A new study published in Nature shows that hybrid or remote working leads to a loss of collaboration across the organisational siloes, which is likely to inhibit the flow of knowledge. The study is called “The effects of remote work on collaboration among information workers“, with 9 authors, and
Read More Shared by Nick Milton September 20, 2021
Favorite The US Army Training and Doctrine command, who run KM for the US Army, have released the first part of their KM documentary (I shared the introduction here). There is some great stuff here. “All of the foundational thoughts about Mission Command, rely heavily on Knowledge Management” “Those organisations
Read More Shared by Nick Milton September 15, 2021
Favorite If we view the flow of knowledge within an organisation as a Market, then we need to address the issues of supply and demand of knowledge within that market. One way to look at the flow of knowledge within an organisation is as a market connecting the suppliers of
Read More Shared by Nick Milton September 13, 2021
Favorite Middle management can form an almost impenetrable layer to knowledge management in many organisations. Image from wikimedia commons The two main stakeholder groupings for KM are the senior managers and the knowledge workers. The value proposition for the senior managers is that KM will deliver greater efficiency, greater effectiveness, faster
Read More Shared by Nick Milton September 6, 2021
Favorite I have long argued that the human brain is a poor long term store for Knowledge. Here are the three cases where it’s the best store there is. Ebbinghaus’ forgetting curve, from wikimedia commons The poor human brain gets a bit of a bad press at times. The cognitive
Read More Shared by Nick Milton September 1, 2021
Favorite Here’s another post from the archives (corrected for some inaccuracy) which makes the case that much of the confusion around Knowledge Management may be due to an uncharacteristic deficiency in the English Language. Knowledge Management has always been in a state of confusion. There is no established understanding of
Read More Shared by Nick Milton August 23, 2021
Favorite “Knowledge management is a powerful force multiplier, that creates shared understanding, and informs and enhances the decision making process… It is not a function performed by a few people in HQ; it’s part of everyone’s job” These are two of the messages from this introductory video from TRADOC, the
Read More Shared by Nick Milton August 18, 2021