KM "What’s in it for me" for the knowledge worker

Favorite What’s in it for the Knowledge worker, when you introduce Knowledge Management to an organisation?  This is a crucial question you need to answer. Luckily it’s an easy one to answer as well. We have already discussed on this blog about the main stakeholder groupings for Knowledge management including the

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Shared by Nick Milton June 7, 2021

Where is the best place to store knowledge?

Favorite Where should knowledge be stored? There are many answers to this question!  A common answer is to say that knowledge should be stored in people’s heads, and some would argue that knowledge exists ONLY in human heads. That’s not an argument I want to get into, and for the

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Shared by Nick Milton June 1, 2021

How to introduce a KM culture? You probably already know!

Favorite Many client organisations ask us “how do we promote Knowledge sharing and learning to become part of our culture”?  I tell them that they probably already have the answer to that question. Culture change model from wikipedia Knowledge Management is probably not the only culture change program they have

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Shared by Nick Milton May 24, 2021

Why is KM important to the Army? (video)

Favorite A great video from the TRADOC Facebook page, which I saw on Linked-In and share here. General Funk refers to one of his principles – TOPS (Take Other People’s Stuff) –  as the rationale behind KM.  More on TOPS here. View Original Source (nickmilton.com) Here.

What should the KM executive sponsor do?

Favorite Someone senior has asked you to introduce Knowledge Management and is providing you with some time and budget for this. What should you ask them to do for you in return? Most or all KM initiatives have an executive sponsor (there are some that do not have one, the

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Shared by Nick Milton May 17, 2021

Awareness, willingness, ability: the 3 main challenges to KM

Favorite There are three main classes of challenge to introducing KM. We can call them Awareness, Willingness, and Ability Mountain challengeCresta route, Ben Nevis The awareness challenge can be summed up as follows The people who have the crucial knowledge, are often unaware that they have it, unaware how valuable

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Shared by Nick Milton May 12, 2021

How Covid has affected KM in organisations

Favorite A month ago, I opened a survey to investigate how KM has fared during the pandemic and associated recession. Here are the results. We conducted the last of our three triennial Knoco Global Surveys of Knowledge Management in 2020, and these reflect the state of KM in organisations prior

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Shared by Nick Milton May 4, 2021

Should we treat KM implementation as a project?

Favorite Does KM have to be a project? We argue that it does. Image from wikimedia commons Implementing KM means building something new within your organisation. A new management framework, a new way of working, a new set of behaviours and attitudes. The work is not done when implementation is

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Shared by Nick Milton April 30, 2021

3 questions to test whether you need Knowledge Management

Favorite There are three question to answer, to know whether you need KM. If you are considering whether to invest in Knowledge Management, there are three questions you need to ask. These are listed and explained below. Is knowledge a key business issue for you?   If knowledge is an importabnt

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Shared by Nick Milton April 20, 2021