A Technology Broker and Management Company Specializing in KM Systems
Favorite A while ago I posted 4 KM team roles from the US Army, based on their 2012 publication “Knowledge Management Operations”. Here is an update. Lt. Col. Mary Cheyne; the knowledge management officer for the joint operations compound. U.S. Army photo by Barry Wilson The 2012 publication has been
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Shared by Nick Milton April 29, 2019
Favorite This post contains two more entries in a long series of examples of quantified value delivery from KM. The two examples below come from the article “Knowledge management in a steel company : a case study of the Gerdau Group” written in 2009 by Marcelo Kuhn, and both refer to
Read More Shared by Nick Milton April 25, 2019
Favorite This blog has often argued for Knowledge Management Plans as part of a KM Framework. Here is NASA’s take on the topic. You can find NASA’s introduction to KM plans here. Screengrab from NASA Appel KM toolbox site This document makes the following points: The plan is a requirement for
Read More Shared by Nick Milton April 24, 2019
Favorite In any project, the most expensive item is the mistakes. Use KM, modularisation and standardisation to keep mistakes to the minimum. Arches, a photo by Paul Ebbo on Flickr. The title of this blog post comes from a quote by the author Ken Follet in his book “The Pillars
Read More Shared by Nick Milton April 23, 2019
Favorite Knowledge Management is the discipline that drives continuous improvement. Here is a diagram that makes this clear We are all familiar with the link between Knowledge and continuous improvement in our personal lives, as demonstrated by the familiar saying “Practice Makes Perfect”. The more we do something, the better
Read More Shared by Nick Milton March 29, 2019
Favorite There is a step in the maturation of communities of practice when their focus shifts from knowledge sharing to collaboration Working together, a photo by Hepcat75 on Flickr. Collaboration is an unnatural act in humans. We are tribal animals, and all our instincts lead us to see life in
Read More Shared by Nick Milton March 27, 2019
Favorite This is a reprise and update of an old post, which visits an even older KM argument. CocaColaLabel, a photo by purpleslog on Flickr. There was a heated discussion a while ago on one of the LinkedIn forums, entitled “Is the Coca Cola recipe knowledge, or information?” There were,
Read More Shared by Nick Milton March 26, 2019
Favorite Capture your lessons as stories, that way they will be remembered more easily. Native American Storytelling. Photo By: Johnny Saldivar One of the way humans learn is through stories. Stories can Inform, Educate, and/or Entertain (transmit information, knowledge, and entertainment) and some of the best stories do all three.
Read More Shared by Nick Milton March 25, 2019
Favorite There is a real human bias that drives us to agree with each other, which can drive group think and false consensus The power of social proof climbs rapidly with the number of people involved.From the Solomon Asch study Why are “canned laughter” tracks so common on TV comedies?
Read More Shared by Nick Milton March 22, 2019
Favorite This blog post is a reprise and a rewrite of one I have posted before, and which always drives comment and discussion, but is worth revisiting for a newer audience. It covers the difference between Knowledge and Information – that perennial topic of debate – and therefore the difference
Read More Shared by Nick Milton March 21, 2019