A Technology Broker and Management Company Specializing in KM Systems
Favorite Very few CEOs have written about KM, and even fewer have spoken about in on video. Here is one example, which helps us to understand the CEOs view of the topic. This video of Bob Buckman, CEO of Buckman Labs, was recorded in Greenwich University in 2006, and in
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Shared by Nick Milton August 7, 2018
Favorite The link below is to an excellent and high-quality multimedia description of the Knowledge Management Awards 2007 at ConocPhillips, introduced by the Executive Vice President of Exploration and Production, John Lowe It provides a glimpse into how a mature KM program maintains visibility, and recognises the good KM performers.
Read More Shared by Nick Milton August 6, 2018
Favorite The Knowledge Retention process consists of 6 generic steps. Missing pieces, by OnePoint services, on Flickr In many organisations crucial knowledge is held in the heads of a few ageing experts, and when they retire, that knowledge is lost. In some Western organisations, with large baby-boomer populations, up to
Read More Shared by Nick Milton August 3, 2018
Favorite This post is an elaboration of a Linked-In comment, and is based on a diagram from a paper I co-authored called Implementing a Framework for Knowledge Management There are four key enablers for Knowledge Management – the 4 legs on the KM table. Roles and Accountabilities Processes Technology Governance The
Read More Shared by Nick Milton August 2, 2018
Favorite Why search for what’s new? Why not search for what we know works? Image from wikimedia commons Rolf Dobelli in his book “The Art of Thinking Clearly“, and Nassim Nicolas Taleb in “Antifragile“, refer to the term Neomania. Taleb defines Neomania as follows “The “love of the modern for
Read More Shared by Nick Milton August 1, 2018
Favorite This video from the University of Bath, UK, shows Joseph Borders describing a varation of the Critical Decision Method. This is a method used to elicit knowledge from an expert, in the context of an unusual even they were involved in, through an analysis of their decision making process.
Read More Shared by Nick Milton July 31, 2018
Favorite Here is another post from the archives – an uplifting story of the recognition of the Value of Knowledge from the Great Man himself – Nelson Mandela Image from wikimedia commons The text below is taken from the excellent book “playing the enemy”, by John Carlin – a book
Read More Shared by Nick Milton July 30, 2018
Favorite KM and Training are different but complementary. Here’s how. Knowledge management and Training both are concerned with learning, but both are different. Training is focused on learning at an individual level, and KM is focused on learning at team, project, community or organisational scale. Training is learning in preparation
Read More Shared by Nick Milton July 27, 2018
Favorite Companies that succeed are those that learn all the time, even when the going is good Success, by DennisM2 on Flickr This is an insight that came to me from 2 directions this week, one from an article in Forbes magazine, and one from a discussion on Toyota The
Read More Shared by Nick Milton July 26, 2018
Favorite Here is some more data on the global interest in KM. The question is, how we interpret this data. I am always looking for data on the state of the KM market, as a counter to the people who tell us “KM is dead”, or “KM is all about
Read More Shared by Nick Milton July 25, 2018