A Technology Broker and Management Company Specializing in KM Systems
Favorite Fact-checking is an unfortunate part of political life, but what is its role in Knowledge Management? Image from wikimedia commons and IFLA Fact checking – the act of checking factual assertions in non-fictional text in order to determine the veracity and correctness of the factual statements in the text –
Read More
Shared by Nick Milton October 2, 2017
Favorite Knowledge retention can be a massive exercise if not focused. But which knowledge should you focus on retaining? Imagine you are setting up a Knowledge Retention interview with a company expert. This expert has a lifetime’s knowledge which would take an eternity to capture – where do you start?
Read More Shared by Nick Milton September 29, 2017
Favorite Introducing Knowledge Management is a program of culture change, and Communication is a lever in supporting change. However communication does not always go well, as these ten lessons show. Image from wikimedia commons For all the major Knowledge Management implementations we have been involved with, we try and hold
Read More Shared by Nick Milton September 28, 2017
Favorite You know how we, as knowledge managers, have been warning about the risk of retirement knowledge loss for decades? Finally people high up are taking notice. Here is a paragraph from the 2016/17 report from the Public Commisioner of Western Australia. As a result of the reforms announced by
Read More Shared by Nick Milton September 27, 2017
Favorite Here is a great little test for you I have blogged several times about Knowledge and Cognitive Bias, and how we need to acknowledge the deficiencies of the human brain within our Knowledge Management approaches. Here is a great little test to see how well your brain works as
Read More Shared by Nick Milton September 26, 2017
Favorite It takes more than a SharePoint site to build a Community of Practice. Image from wikimedia commons Not for the first time, we recently ran a Knowledge Management Assessment for an organisaton which claimed to “have lots of communities of practice”. When we pressed her a little more to find
Read More Shared by Nick Milton September 25, 2017
Favorite As part of our series of stories and examples of quantified value from KM, please find below three examples from a 2015 article in the UAE National, entitled “Knowledge management is power for companies” An example of KM in action is the case of El Paso Corporation – a
Read More Shared by Nick Milton September 22, 2017
Favorite The endless accumulation of reports is not necessarily a helpful thing in Knowledge Management. Image from wikimedia commons This issue was recognised thousands of years ago by one of the reputedly wisest men in history – King Solomon – revered as a prophet, King and Wise Man by all
Read More Shared by Nick Milton September 21, 2017
Favorite Please find below yesterday’s Knoco newsletter. You can sign up for our newsletters here September 2017 The 4 types of Knowledge Management training your organisation needs. In This Issue The 4 types of KM training Awareness training for management Training for the KM team Skills training for people with
Read More Shared by Nick Milton September 20, 2017
Favorite When we talk about Culture Change and Knowledge Management, we need to realise that the Knowledge Management processes themselves are in themselves culture change agents. After Action reviews are a prime example. They promote openness; people will learn that ‘there is no comeback’ and questions will receive answers. They promote
Read More Shared by Nick Milton September 19, 2017