4 dimensions for knowledge transfer

Favorite Here is a useful Boston Square which might help you unpack some of the assumptions behind knowledge transfer.     Knowledge transfer is a term everyone uses, but often we can bring baggage and assumptions to the term. What exactly do we MEAN by transferring knowledge? How is it transferred,

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Shared by Nick Milton October 21, 2020

Mentoring? Or Dedicated Learning?

Favorite If mentoring is not working for you, try dedicated learning? Image from wikimedia commons Mentoring and coaching are tried and tested ways of transferring knowledge between an older experienced person, and a younger less experienced person. However this relationship often breaks down. In a recent study for a client

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Shared by Nick Milton October 20, 2020

Why it is important to audit KM regularly.

Favorite There is a lot of value in a KM audit, so long as you do it regularly. In this post, I suggested that there are two types of KM surveys; the audit and the assessment. I said the first was like counting the apples in your orchard, the second

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Shared by Nick Milton October 19, 2020

The current NASA toolbox for KM

Favorite In 2016 NASA published their toolbox for KM. Here’s what is in it.  See NASA source page This post is an update to my previous post on the NASA toolbox, which is getting rather out of date!  NASA APPEL introduced their new organisation-wide HQ KM toolbox at the beginning

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Shared by Nick Milton October 8, 2020

The personal learning matrix

Favorite A personal learning matrix reminds people of the sources of knowledge available to them. The matrix shown above is inspired by a really interesting blog post entitled “how rocket scientists learn” by Yasmin Fodil from NASA. Yasmin points out that  Knowledge management is about the better application of collective

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Shared by Nick Milton October 7, 2020

What is the 4th enabler for Knowledge Management?

Favorite There was a time when most people believed that there were 3 enablers for Knowledge Management;  People, Process and Technology.  We are now coming to realise realise that there is a fourth enabler. But what is it? It has been obvious for a while that people, process and technology

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Shared by Nick Milton October 6, 2020

How to measure the waste in the KM supply chain

Favorite If KM is a lean supply chain for knowledge, how can you measure the amount of waste in the chain? Shredded waste, image from wikimedia commons I have often used the concept of a knowledge supply chain as a way of describing Knowledge Management; the supply chain being a

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Shared by Nick Milton October 5, 2020