2 questions that show KM is broken

Favorite The two questions in this little conversation are evidence of a broken KM culture or system. It’s the sort of conversation most of us have had at some time on our lives. In this conversation we can see evidence of a missed opportunity to share knowledge (“I could have

Read More
Shared by Nick Milton October 4, 2021

The problem with "tacit/explicit"

Favorite  There is a real problem with the concept of tacit and explicit knowledge, namely the level of disagreement about what these terms really mean. Until this is fixed, these terms may be unusable. I blogged about this issue of the definitional minefield a year ago, and had an experience

Read More
Shared by Nick Milton September 27, 2021

Sharing knowledge is for everyone – inspiring story

Favorite  I read this story on Linked-In with real enjoyment, and have the author’s permission to share it with you.  This is the image Tabarak used to illustrate her story It’s an inspiring story of how anyone in an organisation, even those very new in their post, may have valuable

Read More
Shared by Nick Milton September 22, 2021

How remote working makes organisations more siloed

Favorite  A new study published in Nature shows that hybrid or remote working leads to a loss of collaboration across the organisational siloes, which is likely to inhibit the flow of knowledge. The study is called “The effects of remote work on collaboration among information workers“, with 9 authors, and

Read More
Shared by Nick Milton September 20, 2021

The Middle Management layer in KM – blockers? Or enablers?

Favorite Middle management can form an almost impenetrable layer to knowledge management in many organisations. Image from wikimedia commons The two main stakeholder groupings for KM are the senior managers and the knowledge workers. The value proposition for the senior managers is that KM will deliver greater efficiency, greater effectiveness, faster

Read More
Shared by Nick Milton September 6, 2021

KM would be less confusing if it were not for the English Language

Favorite Here’s another post from the archives (corrected for some inaccuracy) which makes the case that much of the confusion around Knowledge Management may be due to an uncharacteristic deficiency in the English Language.  Knowledge Management has always been in a state of confusion. There is no established understanding of

Read More
Shared by Nick Milton August 23, 2021

Introduction to KM in the US Army

Favorite “Knowledge management is a powerful force multiplier, that creates shared understanding, and informs and enhances the decision making process… It is not a function performed by a few people in HQ; it’s part of everyone’s job” These are two of the messages from this introductory video from TRADOC, the

Read More
Shared by Nick Milton August 18, 2021