A Technology Broker and Management Company Specializing in KM Systems
Favorite Knowledge has a half-life, and that half-life is getting shorter every year. When John Browne was CEO at BP, he talked about “the shrinking half-life of ideas”. This always struck me as a very interesting concept; one which was fundamental to Browne’s approach to corporate KM. I have since found that
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Shared by Nick Milton February 27, 2023
Favorite The way you manage knowledge that is very new and highly dynamic, is not the way you manage mature and static knowledge topics. Any single knowledge topiccpasses through a series of stages as it matures, as shown and described below, and you can argue that the task of Knowledge
Read More Shared by Nick Milton February 20, 2023
Favorite We are used to seeing pictures of knowledge cycles, but there is one cycle you never see, and it’s very important. You can find very many versions of the knowledge cycle, and they all seem to work the same way. They start with “Create” or “Capture”, and progress through
Read More Shared by Nick Milton February 14, 2023
Favorite Can we use the term “knowledge sharing” as better replacement for the term “Knowledge Management? There are three good reasons not to. image from Wikimedia Commons The terminology debate continues to rumble on in the KM world, and many people prefer to use the term “knowledge sharing” rather than
Read More Shared by Nick Milton February 7, 2023
Favorite There is a common diagram in use in the KM profession, which has at least 3 major flaws, so apply it with caution. I am going to be contentious again in this (reprised) post, and draw attention to the failings of a very common KM model. I do this
Read More Shared by Nick Milton January 30, 2023
Favorite A lesson, or a piece of knowledge, goes through eleven generic steps in its life cycle. That’s partly why lesson learning is not easy – the lifecycle of a lesson contains several steps if the learning loop is to be closed, and the lesson is to lead to embedded
Read More Shared by Nick Milton January 23, 2023
Favorite From a post on Linked-In, and with permission of the author, here is another quantified KM value story. Jim Clarke, Knowledge Management Project Leader at The Goodyear Tire & Rubber Company, posted the following on Jan 13, 2023 “My KM team has deployed a customized Rapid Learning Cycle (RLC)
Read More Shared by Nick Milton January 16, 2023
Favorite There are many things that the world leaders in KM have in common. Here are 11 of them. 1. A focus on driving their performance through knowledge. Whether this is Shell drilling wells faster, NASA cutting cycle time, Severn Trent improving their efficiency – all successful KM companies link KM activity to
Read More Shared by Nick Milton January 5, 2023
Favorite What’s the point of having a KM Policy? Here are 10 arguments in favour. There comes a time when a KM strategy has done its job, and that’s when you need a KM policy. Your Knowledge Management strategy is a strategy for change – a strategy for introducing the
Read More Shared by Nick Milton December 12, 2022
Favorite The most important thing you can do for KM within your company, is help people to understand the value of knowledge. Today I bring value, by Kimberley Kling, on Flickr I often say that “knowledge management is how people would manage their organisations if only they knew the value
Read More Shared by Nick Milton December 5, 2022