A Technology Broker and Management Company Specializing in KM Systems
Favorite There are two main types of community of practice depending on how knowledgeable the community members are. One type of community of practice exists to connect knowledgeable people, so they can share knowledge with each other and act as a resource for each other. The other type exists to
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Shared by Nick Milton November 14, 2018
Favorite The Unknown Knowns are a major component of experts’ tacit knowledge, and to uncover these, we need Knowledge Pull There is a lot of knowledge out there in the organisation that we Don’t Know That We Know, and one of the truths of Knowledge Management is that we don’t
Read More Shared by Nick Milton November 13, 2018
Favorite This is an argument you can use with your senior management, when trying to sell Knowledge Management. Image from wikimedia commons Knowledge is a resource you already own; you just haven’t properly monetized it yet. Any organisation is rich with knowledge, and our organisation pays a lot for knowledge
Read More Shared by Nick Milton November 12, 2018
Favorite Both carrots and sticks are required when incentivising KM behaviour, but each has its time and place. Image from wikimedia commons I spent this week at the Asian Development Bank’s Knowledge Forum, and (as is so often the case in these events) the topic of Incentives for KM was
Read More Shared by Nick Milton November 9, 2018
Favorite ISO 30401, the Management System standard for Knowledge Management, is now available for purchase From the ISO store, for 118 Swiss FrancsFrom the BSI store, not available at the time of posting, but should be there very soon, price in UK pounds More details on the standard Link to webinar
Read More Shared by Nick Milton November 2, 2018
Favorite Knowledge Management is a combination of content management and conversation management, but which sort of conversations do we need? Let’s talk, by Ron mader, on Flickr Conversation is widely recognised as the best Knowledge Management tool there is. Tacit knowledge and true understanding can be shared through conversation, but
Read More Shared by Nick Milton October 31, 2018
Favorite Learning effectively from projects is a goal for many organisations. Here are some ways how to do it. Dams project team, by US Army Corps of Engineers, on Flickr The list below of success factors for project-based learning was proposed by Schindler and Eppler, two researchers working out of
Read More Shared by Nick Milton October 30, 2018
Favorite An analysis of your past lessons can be used to create a Risk Radar for future projects. Michael Mauboussin, in his book “Think Twice”, talks about the planning fallacy, and compares the inside and outside view. He points out that people planning a task or a project tend to
Read More Shared by Nick Milton October 29, 2018
Favorite Here are the first 5 steps in a successful KM journey Buffalo, NY by JasonParis, on Flickr At Knoco, we have seen enough Knowledge Management implementation programs by now to know that there a few key steps every organisation needs to take in the beginning. These steps are as
Read More Shared by Nick Milton October 26, 2018
Favorite People who have learned from experience must understand their responsibility to teach others. Photo by US Army Africa, on Flickr I often say at the start of Lessons learned meetings, that when identifying and recording lessons we should think of them not as something we have learned, but as
Read More Shared by Nick Milton October 25, 2018