Favorite Best Practices are part of Knowledge Management, but sometimes misused. Here (from the archives) is an example of how they work in practice. Picture originally from here There is a lot of pushback in the KM world about the term “best practice”. In the discussion groups, we hear people
Favorite Adopt, adapt, improve could be seen as a mantra for KM – but is it always the right approach? “Adopt, Adapt, Improve” is the maxim of the British “Round Table” club – a non-political, non-sectarian association for young professional men, for social and professional ends. The maxim comes from
Favorite Knowledge in an organisation often comes in 3 levels of authority – Must, Should and Could Copyright Knoco 2018 I am often asked “Does knowledge management have to be top-down, command and control? Should the company be telling people what to do and how to do it? Why can’t
Favorite Many global organisations pass through a stage of global integration. Here is how KM helps. image from wikimedia commons Global organisations constantly draw a balance between global aspiration and local delivery. They need to balance agility and accountability in the local business units with the power and resources a
Favorite KM organisations need a Knowledge workstream as well as a Product/Project workstream. But what are the knowledge outputs? I have blogged several times about the KM workstream you need in your organisation; the knowledge factory that runs alongside the product factory or the project factory. But what are the
Favorite Best Practices are part of Knowledge Management, but sometimes misused. Here is an example of how they really work. Picture originally from here There is a lot of pushback in the KM world about the term “best practice”. In the discussion groups, we hear people saying “we don’t believe
Favorite Here is another post from the archives – this time looking at the difference between Best Practice and Lessons Learned. Someone last week asked me, what’s the difference between Best Practice, and Lessons Learned. Now I know that some KM pundits don’t like the term “Best Practice” as it