A Technology Broker and Management Company Specializing in KM Systems
Favorite Part of the value of communities of practice is proividing access to the Long Tail of experience There is a tendency in many companies to see Knowledge as being the province of the Experts. As a result, they set up expert centres to look after the knowledge, and expert
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Shared by Nick Milton July 4, 2023
Favorite Is the best approach to setting up and selecting Communities of Practice a managed one, or an unmanaged one? There has always been a polarity of views between those who see Communities of Practice as something that should be allowed to flourish naturally and unmanaged, springing up as a
Read More Shared by Nick Milton October 3, 2022
Favorite How can communities of practice add value? Let me count the ways. Image from wikimedia commons Here’s a list we made of 30 different mechanisms by which a community of practice can add value to an organisation. No doubt you can think of more! Community members can Solve problems
Read More Shared by Nick Milton July 25, 2022
Favorite There is a school of thought that knowledge lies only in the minds of individuals. I think this is misleading, and that reality is both more complex than this, and more interesting. A search of the internet will find a commonly held view in KM circles that Knowledge only
Read More Shared by Nick Milton November 22, 2021
Favorite It is tempting, when starting KM in your organisation, to set up a Knowledge Management community of practice as a way to demonstrate the value of communities. I suggest this may be a mistake. Of course knowledge management will need a community of practice, but there are three reasons
Read More Shared by Nick Milton September 4, 2020
Favorite Here is a cautionary tale about the importance of active Community of Practice management and facilitation, and what happens when the facilitator is removed. The story comes from Tom Humbarger, who was the community facilitator for a professional community from January 2007 until he was made redundant in July
Read More Shared by Nick Milton July 6, 2020
Favorite Results from the Knoco 2020 global survey of Knowledge Management seem to show that the use of Communities of Practice is in decline. Every three years since 2014, knoco has conducted a global survey of Knowledge Management. The latest survey is completed, and the final report written (go here
Read More Shared by Nick Milton May 26, 2020
Favorite You want to plan a face to face event for your Community of Practice in order to transfer knowledge, but which event style do you select? This is a discussion I have been having recently, and it struck me that this might be a useful blog post. Now there
Read More Shared by Nick Milton March 2, 2020
Favorite You want to plan a face to face event for your Community of Practice in order to transfer knowledge, but which event style do you select? This is a discussion I have been having recently, and it struck me that this might be a useful blog post. Now there
Read More Shared by Nick Milton March 2, 2020
Favorite Do online social media drive a “spiral of silence” which can stifle proper debate? It can, according to this techcrunch article, which points to this survey from Pew Research. Shhh by Catherine on Flickr I think everyone would agree that for knowledge to be shared effectively in organisations, people need
Read More Shared by Nick Milton February 12, 2020