A Technology Broker and Management Company Specializing in KM Systems
Favorite Here is a very interesting article from HBR entitled “What managers need to know about social tools” – thanks to Anshuman Rath for bringing it to my attention. It’s well worth a complete read. Image by Codynguyen1116on wikimedia commons The article by Paul Leonardi and Tsedal Neeley, from the Nov/Dec
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Shared by Nick Milton November 20, 2018
Favorite There are two main types of community of practice depending on how knowledgeable the community members are. One type of community of practice exists to connect knowledgeable people, so they can share knowledge with each other and act as a resource for each other. The other type exists to
Read More Shared by Nick Milton November 14, 2018
Favorite An analysis of searches and queries can tell you a lot about the knowledge topics which are of the greatest value in your organisation. Analysing patterns of searches helps you to identify the emergent knowledge topics, the knowledge gaps, and the “hot potatoes” in your organisation, your community, or
Read More Shared by Nick Milton September 11, 2018
Favorite Here’s a story about how Knowledge can be found in the Long Tail within a community of practice. I blogged recently about the Long Tail of Knowledge, and how a Community of Practice can find answers and advice from practitioners other than the core group of company experts. Here
Read More Shared by Nick Milton June 21, 2018
Favorite Part of the value of communities of practice is proividing access to the Long Tail of experience There is a tendency in many companies to see Knowledge as being the province of the Experts. As a result, they set up expert centres to look after the knowledge, and expert
Read More Shared by Nick Milton June 11, 2018
Favorite Here is a nice Youtube video about the launch of a community of practice for Delivery Managers at the UK Department for Work and Pensions. It’s good to see the energy this event created, as well as the opportunities for knowledge sharing. You can read more about their community
Read More Shared by Nick Milton June 1, 2018
Favorite One of the most important elements for a successful community of practice is the Charter. But why is this? Setting up an online Community of Practice can sometimes feel like going out to sea in an open boat. You are never sure what is going to happen. There are
Read More Shared by Nick Milton February 2, 2018
Favorite What makes a group of people into a Community of Practice? Recently I read a document which asserted that the employees within an organisation are naturally a community of practice, because they all work together in service of the same organisational goal. That immediately struck me as wrong, but why
Read More Shared by Nick Milton January 22, 2018
Favorite Here is a really interesting article about the ways in which Communities of Practice can be embedded in an organisation The article is about the management of Networks of Practice in the development sector, and how to draw the balance between managing them too much, or too little. The authors (Marlous
Read More Shared by Nick Milton December 14, 2017
Favorite Here is a very interesting talk, by Clay Shirky, the writer on Internet Technologies and Society In the talk, he points out that over the history of online collaborative groups using social software, there is a predictable pattern which emerges time after time in open unmoderated groups, namely that
Read More Shared by Nick Milton December 12, 2017