A Technology Broker and Management Company Specializing in KM Systems
Favorite How can we embed Knowledge Management into the organisational process suite? One of the aims of Knowledge Management Implementation is to develop and embed a Knowledge Management Framework, including building KM activities into business process. I thought I would expand a little on how to do this. Most large
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Shared by Nick Milton June 19, 2023
Favorite Knowing when to stop KM implementation – to “declare victory” and stand down the implementation team – is as big a decision as starting KM in the first place. Image from wikimedia commons I am a proponent of viewing KM implementation as a project, and projects have start dates
Read More Shared by Nick Milton November 10, 2020
Favorite Many Knowledge Management initiatives fail to get going. Others succeed initially, yet fail once the KM implementation team is removed. And yet some are sustained for the long term, with KM becoming “part of the way we work”. What do these organisations do differently? Chart from the Knoco KM
Read More Shared by Nick Milton August 27, 2020
Favorite As KM matures in an organisation, what changes? Our survey data shows some clear trends between the early stages and the “fully embedded” stage. In the three Knoco global surveys of Knowledge Management, conducted in 2014, 2017 and 2020, one of the questions we asked was “how mature in
Read More Shared by Nick Milton July 9, 2020
Favorite Work has its own rhythms; its own heartbeat. Make KM part of that heartbeat. Image from wikimedia commons Work has cycles and rhythms; an organisational heartbeat if you will. Embedding Knowledge Management means making it part of that heartbeat, so that it becomes a natural component of the operation
Read More Shared by Nick Milton December 17, 2019
Favorite Mature KM is a mixture of attitude, habit, and framework. If you visited an organisation that had truly embraced and embedded Knowledge Management, what would you see? What would be different and distinctive about that organisation? You would probably notice 3 things – attitudes, habits, and a solid KM
Read More Shared by Nick Milton December 9, 2019
Favorite A common question from clients in professional services, legal or consulting firms, which usually operate a strict time-writing regime, is “How do we Timewrite KM”? In an industry where billable hour is king, how do you timewrite, and therefore bill, time spent in Knowledge Management activities such as Peer Assist,
Read More Shared by Nick Milton July 18, 2018
Favorite Work gets done because people are accountable. KM also will get done if individuals are given accountability. Work gets done because people are accountable. They are given a job, and they do their job. Where I have seen KM really live for a long time in organisations, it is
Read More Shared by Nick Milton July 17, 2018
Favorite Embedded KM is as normal as any other embedded work practise, such as budgeting or time writing. People often ask “what does embedded KM look like? The answer is that it looks like any other embedded management discipline. It’s a work habit – something you dont think twice about.
Read More Shared by Nick Milton July 12, 2018
Favorite Another post from the archives – this time on embedding knowledge activities into organisational process One of the aims of Knowledge Management Implementation is to develop and embed a Knowledge Management Framework, including building KM activities into business process. I thought I would expand a little on how to
Read More Shared by Nick Milton May 17, 2018