A Technology Broker and Management Company Specializing in KM Systems
Favorite A lesson, or a piece of knowledge, goes through ten generic steps in its life cycle. Free image from Max Pixel That’s partly why lesson learning is not easy – the lifecycle of a lesson contains several steps if the lesson is to lead to embedded change. These ten
Read More
Shared by Nick Milton November 1, 2017
Favorite What is the best type of storage system for lessons learned? Our survey data compares the options. We conducted a big survey of Knowledge Management this year, following on from a previous survey in 2014. Both surveys contained an optional section on lesson learning, and across both surveys we
Read More Shared by Nick Milton October 25, 2017
Favorite Lesson quality is a crucial component of lesson learning. Poor quality lessons just lead to Garbage-In, Garbage out. Quality starts here, by Lydia, on Flickr I came across an interesting article recently entitled “Enhancing Quality of Lessons Learned” by Lo and Fong. The authors look at lessons learned and how
Read More Shared by Nick Milton October 20, 2017
Favorite This is another one to add to the “Common Knowledge Management Objections” list, and it’s worth thinking in advance what your counter-argument might be. It’s a push-back you hear quite often in project organisations: “We can’t do Knowledge Management, especially lessons learned, as all our projects are different”. I
Read More Shared by Nick Milton October 4, 2017
Favorite The US Wildfire community is an area where Knowledge Management and Lesson Learning has been eagerly embraced, including the use of video. The need for Knowledge Management and Lesson Learning is most obvious where the consequences of not learning are most extreme. Fire-fighting is a prime example of this
Read More Shared by Nick Milton September 4, 2017
Favorite NASA has a well-developed Lesson Learning system – here are more details. Image from Wikimedia commons I blogged recently about lesson learning at NASA, based on a report from a few years ago, and observing that the NASA LLIS system seemed to be a passive database where lessons were
Read More Shared by Nick Milton August 30, 2017
Favorite Roles and Governance are often overlooked elements of KM. Here is a great example of a set of roles and accountabilities for Lesson learning within the Royal Canadian Air Force. The example is taken from a web page dated 2015 called “Canadian Forces Aerospace Warfare Centre, Analysis and Lessons
Read More Shared by Nick Milton August 18, 2017
Favorite We don’t learn by doing, we learn by reflecting on doing, which is why your KM program should include reflective processes. Kolb learning cycle. Publ;ic domain image from wikipedia There is a popular quote on the Internet, often attributed to John Dewey, that “We do not learn from an
Read More Shared by Nick Milton June 23, 2017
Favorite Lesson Learning is well embedded in the United States Army and forms a model which industry can emulate, especially when it comes to assigning knowledge management roles within the business. As explained in this excellent analysis from Nancy Dixon, lesson learning works well in the US Army. This article describes some of the components
Read More Shared by Nick Milton May 29, 2017
Favorite Here are a couple of reprised blog posts from 5 years ago, covering the topic of lesson learning, and presenting 3 potential levels of maturity for a learning system. Most organisations are stuck at level 1. There are three levels of rigour, or levels of maturity, regarding how Lesson-learning is
Read More Shared by Nick Milton March 27, 2017