A Technology Broker and Management Company Specializing in KM Systems
Favorite Today’s marketer has a wide array of channels to communicate with their customers. However, sending the right message to the right customer on the right channel at the right time remains the preeminent challenge marketers face. In this post, I show you how to combine Braze, a customer engagement
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Shared by AWS Machine Learning July 30, 2020
Favorite In an interesting New Scientist article, Harry Collins (author of “Tacit and Explicit knowledge“) describes three types of Tacit Knowledge. Image from wikimedia commons We know about the concept of tacit knowledge, which originally was described as knowledge which cannot be expresses (although often nowadays people use the term for knowledge
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Shared by Nick Milton July 30, 2020
Favorite Amazon CodeGuru Profiler provides recommendations to help you continuously fine-tune your application’s performance. It does this by collecting runtime performance data from your live applications. It looks for your most expensive lines of code continuously and provides intelligent recommendations. This helps you more easily understand your applications’ runtime behavior
Read More Shared by AWS Machine Learning July 29, 2020
Favorite A blog post appeared in the Huffington Post a few years ago entitled “you are more than a knowledge worker“, which, in my view, completely missed the essential point of knowledge work. Carmen Iannacone: Hello I’m a knowledge worker. By Michael Edson on Flickr The basic premise on which the
Read More Shared by Nick Milton July 29, 2020
Favorite You can use Amazon Lex to build a question and answer chatbot. However, if you live in a non-English-speaking country or your business has global reach, you will want a multilingual bot to cater to all your users. This post describes how to achieve that by using the multi-language
Read More Shared by AWS Machine Learning July 28, 2020
Favorite This blog post is co-written by guest authors from SNCF and Olexya. Transportation and logistics are fertile ground for machine learning (ML). In this post, we show how the French state-owned railway company Société Nationale des Chemins de fer Français (SNCF) uses ML from AWS with the help of
Read More Shared by AWS Machine Learning July 28, 2020
Favorite If Knowledge Management is like gardening and the knowledge manager is like a gardener (see here to understand the metaphor), then Internal competition is like a late frost that kills all your green shoots. Frosted by Lauryn on Flickr There is no point in planting the seeds of Knowledge
Read More Shared by Nick Milton July 28, 2020
Favorite Businesses across many industries, including financial, medical, legal, and real estate, process a large number of documents for different business operations. Healthcare and life science organizations, for example, need to access data within medical records and forms to fulfill medical claims and streamline administrative processes. Amazon Textract is a
Read More Shared by AWS Machine Learning July 25, 2020
Favorite Chatbots are popping up everywhere. They are qualifying leads, assisting with sales, and automating customer service. However, conversational chatbot experiences have been limited to the space available within the chatbot window. What if these web-based chatbots could provide an interactive experience that expanded beyond the chat window to include
Read More Shared by AWS Machine Learning July 25, 2020
Favorite Organizations across industries have a lot of unstructured data that you can evaluate to get entity-based insights. You may also want to add your own entity types unique to your business, like proprietary part codes or industry-specific terms. To create a natural language processing (NLP)-based model, you need to
Read More Shared by AWS Machine Learning July 24, 2020