A Technology Broker and Management Company Specializing in KM Systems
Favorite I have blogged before about the two simultaneous and overlapping workstreams in an organisation – the product workstream, and the knowledge workstream. But what exactly is the in-house organisation that delivers your knowledge workstream? Any organisation that makes product, also makes knowledge about that product. Products are made through
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Shared by Nick Milton November 1, 2021
Favorite Auto insurance companies are focusing on digital innovations to meet customer needs. Digital-first engagements provide tailored coverage, transparent information, and seamless experiences. The shift to virtual channels for customer service that occurred during the pandemic is unlikely to revert to traditional channels for many customers. The change in consumer
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Shared by AWS Machine Learning October 30, 2021
Favorite As air travel starts to pick up in many parts of the world, digitization continues to transform the aviation industry. Airlines are working to reduce the number of touchpoints at the airport. Best practices have been implemented to minimize the number of physical interactions between employees and travelers. As
Read More Shared by AWS Machine Learning October 30, 2021
Favorite Implementing an effective fraud prevention system is one of the top priorities for businesses that operate online web or mobile platforms. Businesses report millions of dollars of lost revenue each year due to fraud. Platform abuse and fraud prevention largely remain reactive, and is achieved by studying the profile
Read More Shared by AWS Machine Learning October 30, 2021
Favorite Retailers want to stay engaged with their customers as they move seamlessly between digital channels and physical storefronts. By delivering personalized and consistent experiences across a range of retail touchpoints, companies can drive brand loyalty. Customers contact retailers’ customer support for reasons such as checking order status, updating shipping
Read More Shared by AWS Machine Learning October 30, 2021
Favorite Mobile service providers manage a high volume of customer service calls daily. Rapidly evolving network technology and device innovations are shaping customer expectations. Delighting callers with a quick interaction is core to a successful customer experience strategy. Mobile subscribers contact customer support for several reasons such as requesting a
Read More Shared by AWS Machine Learning October 30, 2021
Favorite This is a guest post written by Gergely Kadi, Senior Systems Engineer and Martin Petraschek-Stummer, Senior Data Engineer at TourRadar. TourRadar is a travel marketplace to connect people to life-enriching travel experiences. When it was launched, TourRadar only offered tours and content in English. As the company grew, we
Read More Shared by AWS Machine Learning October 29, 2021
Favorite When I reflect on the past two decades of computer science research, few things inspire me more than the remarkable progress we’ve seen in the field of artificial intelligence. In 2001, some colleagues sitting just a few feet away from me at Google realized they could use an obscure
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Shared by Google AI Technology October 28, 2021
Favorite SageMaker Projects give organizations the ability to easily setup and standardize developer environments for data scientists and CI/CD systems for MLOps Engineers. With SageMaker Projects, MLOps engineers or organization admins can define templates which bootstrap the ML Workflow with source version control, automated ML Pipelines, and a set of
Read More Shared by AWS Machine Learning October 28, 2021
Favorite Amazon Polly is a service that turns text into natural-sounding speech, using dozens of voices in more than 30 languages. You can use it for all sorts of applications, ranging from talking animated avatars, to lifelike virtual agents that answer customer support requests, to automated newscasters reading stories aloud.
Read More Shared by AWS Machine Learning October 28, 2021