Build alerting and human review for images using Amazon Rekognition and Amazon A2I

Favorite The volume of user-generated content (UGC) and third-party content has been increasing substantially in sectors like social media, ecommerce, online advertising, and photo sharing. However, such content needs to be reviewed to ensure that end-users aren’t exposed to inappropriate or offensive material, such as nudity, violence, adult products, or

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Shared by AWS Machine Learning September 17, 2020

Detecting and redacting PII using Amazon Comprehend

Favorite Amazon Comprehend is a natural language processing (NLP) service that uses machine learning (ML) to find insights and relationships like people, places, sentiments, and topics in unstructured text. You can now use Amazon Comprehend ML capabilities to detect and redact personally identifiable information (PII) in customer emails, support tickets,

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Shared by AWS Machine Learning September 17, 2020

Automating the analysis of multi-speaker audio files using Amazon Transcribe and Amazon Athena

Favorite In an effort to drive customer service improvements, many companies record the phone conversations between their customers and call center representatives. These call recordings are typically stored as audio files and processed to uncover insights such as customer sentiment, product or service issues, and agent effectiveness. To provide an

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Shared by AWS Machine Learning September 16, 2020

Maximising bandwidth in KM

Favorite We all suffer from bandwidth issues in KM – generally due to the deluge of information. Here’s a good principle from the military for dealing with these issues. Information overload by SparkCBC on Flickr The phrase – “Smart push, warrior pull” (described here). is a very useful military principle for

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Shared by Nick Milton September 16, 2020

Amazon Personalize now available in EU (Frankfurt) Region

Favorite Amazon Personalize is a machine learning (ML) service that enables you to personalize your website, app, ads, emails, and more with private, custom ML models that you can create with no prior ML experience. We’re excited to announce the general availability of Amazon Personalize in the EU (Frankfurt) Region.

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Shared by AWS Machine Learning September 15, 2020

4 more types of KM plan

Favorite  I wrote a blog post yesterday on 4 types of KM plan, and (too late) realised that there were more than 4. Here are another four types.  Yesterday’s blog post mentioned the following 4 types of plan, which are all at a fairly high level of granularity. These are:

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Shared by Nick Milton September 15, 2020