How Siemens build Knowledge Assets

Favorite Knowledge adds value when it is current, useful, validated, acccessible, combines knowledge from many sources, and is packaged in a usable format. Here’s how Siemens does its knowledge synthesis and packaging.  Siemens define a knowledge asset as being Validated Explicit knowledge on a value-adding Business processes.  I like this definition, as it

Read More
Shared by Nick Milton January 8, 2018

Top 10 KM blog posts of 2017

Favorite Thank you for your support for this blog in 2017 – here is a review of the year, and our Top 10 posts. More will follow in 2018 Average number of blog user sessions per week through 2017 Support for this blog has been steady during 2017 after a

Read More
Shared by Nick Milton December 31, 2017

4 ways in which communities of practice can be embedded

Favorite Here is a really interesting article about the ways in which Communities of Practice can be embedded in an organisation The article is  about the management of Networks of Practice  in the development sector, and how to draw the balance between managing them too much, or too little. The authors (Marlous

Read More
Shared by Nick Milton December 14, 2017

What’s the reporting line for KM in the organisation?

Favorite When you are setting up a KM function, where should it report?  Here are some statistics about the most common reporting set-ups. The statistics are drawn from all respondents to our 2014 and 2017 global KM surveys. Any any multiple responses from the same company have been removed from

Read More
Shared by Nick Milton December 13, 2017

An unmoderated community is its own worst enemy

Favorite Here is a very interesting talk, by Clay Shirky, the writer on Internet Technologies and Society In the talk, he points out that over the history of online collaborative groups using social software, there is a predictable pattern which emerges time after time in open unmoderated groups, namely that

Read More
Shared by Nick Milton December 12, 2017

Head of KM – example job description

Favorite Another example role description for you, this time for the Global head of KM for Herbert Smith freehills, the massive multinational law firm (found on LinkedIn). It’s a really nice job description, with a good focus on the overall objective of the role (bullet point 1) and on change

Read More
Shared by Nick Milton December 11, 2017

50 shades of knowledge management reprieved

Favorite To mark the return of this blog after a short hiatus, here is another popular post from the past, first published 5 years ago.   The knowledge management world is large and complex, with many different understandings of what the term means, and what it encompasses. Here is a

Read More
Shared by Nick Milton December 8, 2017