A Technology Broker and Management Company Specializing in KM Systems
Favorite It is part of the human condition to deny our mistakes, but that makes it hard for us, and for our organisations, to learn. make no mistake, a photo by Meshl on Flickr. I can recommend a really interesting book called “Mistakes were made – but not by me
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Shared by Nick Milton February 22, 2019
Favorite There are two approaches you can use to KM – a supply-driven and a demand-driven approach, Which works best? JIT clock from pixabay “Just in time” knowledge transfer is transfer driven by Demand, and by Pull. Knowledge is transferred only when people need it, in response to an immediate
Read More Shared by Nick Milton February 21, 2019
Favorite Army learning is not just about fighting battles – here’s an example from disaster response Marines hand out rations in Haiti, by Marines Relief, on Flickr In 2010, the US Army was called in to provide humanitarian aid, including food and shelter, after a category 7 earthquake in Haiti.
Read More Shared by Nick Milton February 18, 2019
Favorite Are you learning lessons, or losing lessons? Kizar [Public domain], from Wikimedia Commons A Lesson is an Investment It might take a project team of 10 people, one day to create, through facilitated discussion, ten high-quality lessons. So each of these takes one man-day to create; say £500 –
Read More Shared by Nick Milton February 15, 2019
Favorite Why is it that so many KM implementations never seem to learn the lessons of the past? George Santayana quote by Mel_DJ on Flickr We know by now what makes KM work. We know the 7 secrets of success for KM, and the 7 most common reasons for failure.
Read More Shared by Nick Milton February 14, 2019
Favorite KM can support the approach of “modularised standardisation” Cargo Truck by Brickset on Flickr I wrote a blog post a few years ago about the powerful synergy between Knowledge Management and standardisation. Knowledge Management, and the relentless focus on learning from experience, can very quickly drive the development of
Read More Shared by Nick Milton February 13, 2019
Favorite Are there any parts of KM support you can outsource? If so, which parts? You have a successful Knowledge Management program under way. All is going well, but you are under increasing pressure with requests from the business, and you don’t have enough resources to respond to the demand.
Read More Shared by Nick Milton February 12, 2019
Favorite Implementing technology alone is often a reason for KM failure, and here’s a prime example. Grochim [CC BY-SA 3.0 (https://creativecommons.org/licenses/by-sa/3.0)], from Wikimedia Commons One of the early successes of Knowledge Management was the Ford “best practice replication” system, known as BPR – a system for identifying, sharing and re-using process
Read More Shared by Nick Milton February 11, 2019
Favorite Here is another review of Knowledge Management salaries from various salary-comparison sites See similar posts from 2018, 2016, 2014, 2012 From Glassdoor we see an average salary of £46k (US$60k) and a range from £30k to £69k (US$39k to 90k) From IT jobs watch we get a bunch of useful stuff, though
Read More Shared by Nick Milton February 8, 2019
Favorite Public organisations can learn from the coastguard when it comes to getting wide scale input to lesson learning US coastguard units train on Lake Ponchartrain by Coast Guard on Flickr Any public organisation, especially one with an element of high priority service, needs a lesson-learning process to improve that service.
Read More Shared by Nick Milton February 7, 2019