A Technology Broker and Management Company Specializing in KM Systems
Favorite The people who own the processes in an organisation are responsible for a big chunk of corporate memory. But who are these people? Perhaps we ought to start with defining what process ownership actually means. Process ownership is a key component of many management approaches such as business process
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Shared by Nick Milton October 17, 2017
Favorite There is a common diagram in use in the KM world, which has at least 3 major flaws, so apply it with caution. I am going to be contentious again in this post, and draw attention to the failings of a very common KM model. I do this because
Read More Shared by Nick Milton October 16, 2017
Favorite Imagine a Human Service Data API that incorporated blockchain… If needed overview of Blockchain here http://mitsloan.mit.edu/newsroom/articles/blockchain-explained/ @openreferral (RSS generated with FetchRss)
Favorite This week our nonprofit subsidiary @local_resources received the official IRS blessing on their mission. Congratulations! (RSS generated with FetchRss)
Favorite Everyone has a role to play in KM, but what’s the role of corporate management? Copyright-free image from pxhere I pointed out last week that corporate management is one of the stakeholders for KM, and that they have certain needs from the KM program, but with these come responsibilities.
Read More Shared by Nick Milton October 13, 2017
Favorite The concept of “Ba” in knowledge management is often assumed to represent a physical or virtual space. But what if it represents a time, rather than a space? New Office Chair, by Brendan C, on Flickr The term Ba was introduced, in the KM context, by professor Nonaka as
Read More Shared by Nick Milton October 12, 2017
Favorite I found this in my archives, which comes from a Canadian Federal Government perspective in 1999. Notice how many still ring true today – truly little has changed in nearly 2 decades. The deadliest sins of Knowledge Management : 1. Continuing to operate a hierarchical organisation2. Fear3. Placing a
Read More Shared by Nick Milton October 11, 2017
Favorite Recording the Know-how is key to Knowledge management, but Know-Why is also important. Do you know the story of the monastery cat? It goes like this – Cat at Sovloki Monastery picture from wikimedia commons Once upon a time, there was a monastery where the monks meditated from dawn
Read More Shared by Nick Milton October 10, 2017
Favorite There are 4 main stakeholder groupings for Knowledge Management, and you need to create value propositions for each of the 4. FIGURE 09.1 Goals per stakeholder, by Jurgen Apello, on Flickr Implementing Knowledge Management is a change process; changing hearts and minds, attitudes and beliefs, and work patterns across
Read More Shared by Nick Milton October 9, 2017
Favorite Do you pass knowledge forward, as in a relay race, or do you pass it backward, as in a rugby match? The metaphor of a relay race is often used in Knowledge Management. Knowledge is seen as a baton that is passed from a runner (project team), after they
Read More Shared by Nick Milton October 6, 2017