Favorite Here are ten things a KM Champion needs to understand in order to do their job well. Image from wikimedia commons Understand your roleDiscuss this with the KM team until you have a clear idea what your role as Champion entails. It may contain elements such as the following:
Favorite This is another one to add to the “Common Knowledge Management Objections” list, and it’s worth thinking in advance what your counter-argument might be. It’s a push-back you hear quite often in project organisations: “We can’t do Knowledge Management, especially lessons learned, as all our projects are different”. I
Favorite What’s the best kind of support your KM pilot or program needs? Here’s one example! Image from wikimedia commons This quote comes from an interview with a Knowledge Management lead. He had been running a KM pilot of a process rather like Business Driven Action Learning, where his team
Favorite Fact-checking is an unfortunate part of political life, but what is its role in Knowledge Management? Image from wikimedia commons and IFLA Fact checking – the act of checking factual assertions in non-fictional text in order to determine the veracity and correctness of the factual statements in the text –
Favorite Knowledge retention can be a massive exercise if not focused. But which knowledge should you focus on retaining? Imagine you are setting up a Knowledge Retention interview with a company expert. This expert has a lifetime’s knowledge which would take an eternity to capture – where do you start?
Favorite Introducing Knowledge Management is a program of culture change, and Communication is a lever in supporting change. However communication does not always go well, as these ten lessons show. Image from wikimedia commons For all the major Knowledge Management implementations we have been involved with, we try and hold
Favorite You know how we, as knowledge managers, have been warning about the risk of retirement knowledge loss for decades? Finally people high up are taking notice. Here is a paragraph from the 2016/17 report from the Public Commisioner of Western Australia. As a result of the reforms announced by
Favorite First Android Malware Found Exploiting Dirty COW Linux Flaw to Gain Root Privileges – http://thehackernews.com/2017/09/dirty-cow-android-malware.html (RSS generated with FetchRss)
Favorite Here is a great little test for you I have blogged several times about Knowledge and Cognitive Bias, and how we need to acknowledge the deficiencies of the human brain within our Knowledge Management approaches. Here is a great little test to see how well your brain works as
Favorite It takes more than a SharePoint site to build a Community of Practice. Image from wikimedia commons Not for the first time, we recently ran a Knowledge Management Assessment for an organisaton which claimed to “have lots of communities of practice”. When we pressed her a little more to find