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Favorite Customer service calls require customer agents to have the customer’s account information to process the caller’s request. For example, to provide a status on an insurance claim, the support agent needs policy holder information such as the policy ID and claim number. Such information is often collected in the
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Shared by AWS Machine Learning April 5, 2022
Favorite Amazon Kendra is an intelligent search service powered by machine learning (ML). Amazon Kendra reimagines search for your websites and applications so your employees and customers can easily find the content they’re looking for, even when it’s scattered across multiple locations and content repositories within your organization. Amazon Kendra
Read More Shared by AWS Machine Learning April 5, 2022
Favorite As more organizations move to machine learning (ML) to drive deeper insights, two key stumbling blocks they run into are labeling and lifecycle management. Labeling is the identification of data and adding labels to provide context so an ML model can learn from it. Labels might indicate a phrase
Read More Shared by AWS Machine Learning April 5, 2022
Favorite For customers looking to implement a GxP-compliant environment on AWS for artificial intelligence (AI) and machine learning (ML) systems, we have released a new whitepaper: Machine Learning Best Practices in Healthcare and Life Sciences. This whitepaper provides an overview of security and good ML compliance practices and guidance on
Read More Shared by AWS Machine Learning April 2, 2022
Favorite Data science and data engineering teams spend a significant portion of their time in the data preparation phase of a machine learning (ML) lifecycle performing data selection, cleaning, and transformation steps. It’s a necessary and important step of any ML workflow in order to generate meaningful insights and predictions,
Read More Shared by AWS Machine Learning April 1, 2022
Favorite Amazon SageMaker Autopilot helps you complete an end-to-end machine learning (ML) workflow by automating the steps of feature engineering, training, tuning, and deploying an ML model for inference. You provide SageMaker Autopilot with a tabular data set and a target attribute to predict. Then, SageMaker Autopilot automatically explores your
Read More Shared by AWS Machine Learning March 30, 2022
Favorite This is blog post is co-written by Theresa Cabrera Menard, an Applied Scientist/Geographic Information Systems Specialist at The Nature Conservancy (TNC) in Hawaii. In recent years, Amazon and AWS have developed a series of sustainability initiatives with the overall goal of helping preserve the natural environment. As part of
Read More Shared by AWS Machine Learning March 30, 2022
Favorite Today, customers interact with brands over an increasingly large digital and offline footprint, generating a wealth of interaction data known as behavioral data. As a result, marketers and customer experience teams must work with multiple overlapping tools to engage and target those customers across touchpoints. This increases complexity, creates
Read More Shared by AWS Machine Learning March 30, 2022
Favorite Amazon Kendra is an intelligent search service powered by machine learning. You can receive spelling suggestions for misspelled terms in your queries by utilizing the Amazon Kendra Spell Checker. Spell Checker helps reduce the frequency of queries returning irrelevant results by providing spelling suggestions for unrecognized terms. In this
Read More Shared by AWS Machine Learning March 26, 2022
Favorite This post is co-written by Shibangi Saha, Data Scientist, and Graciela Kravtzov, Co-Founder and CTO, of Equilibrium Point. Many individuals are experiencing new symptoms of mental illness, such as stress, anxiety, depression, substance use, and post-traumatic stress disorder (PTSD). According to Kaiser Family Foundation, about half of adults (47%)
Read More Shared by AWS Machine Learning March 26, 2022