Add conversational AI to any contact center with Amazon Lex and the Amazon Chime SDK
Favorite Customer satisfaction is a potent metric that directly influences the profitability of an organization. With rapid technological advances in the past decade or so, it’s even more important to elevate customer focus in the following ways: Making your organization accessible to your customers across multiple modalities, including voice, text,
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Shared by AWS Machine Learning July 30, 2022