A Technology Broker and Management Company Specializing in KM Systems
Favorite I blogged last week about the 5 basic principles behind successful Knowledge Management. Let’s take that one step further, into the principles behind a KM Strategy. Strategy by Kathryn Decker on Flickr When Stephanie Barnes and I wrote our book “Designing a successful KM Strategy” we included a chapter
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Shared by Nick Milton June 25, 2020
Favorite Many organisations attempt to assign value to lessons in a lessons management system, and there are three ways you can do this. A screen sub-panel from the lessons management hubshowing value assigned to lessons Assigning value to lesson-learning has three main advantages; It reassures the people using the system
Read More Shared by Nick Milton June 24, 2020
Favorite As part of our three global surveys of Knowledge Management professionals in 2014, 2017 and 2020, we asked the participants to select from a list the Knowledge Management governance elements that had in place in their organisation. The results are shown here. Most of the survey respondents reported at least one
Read More Shared by Nick Milton June 23, 2020
Favorite The current Covid-19 pandemic allows us to compare how different countries are responding to the emergency. However according to a recent article, any variations in response should not be blamed on a lack of knowledge, or a lack of management of that knowledge. Covid Equipment to GeorgiaFrom IAEA image
Read More Shared by Nick Milton June 22, 2020
Favorite There is no universal solution for Knowledge Management in an Organisation, but there is a set of universal principles. A Management Framework for KM is bespoke – not off-the-peg. Each organisation must find its own solution , and must design its own Framework. There is no template, no universal
Read More Shared by Nick Milton June 19, 2020
Favorite There is no universal solution for Knowledge Management in an Organisation, but there is a set of universal principles. A Management Framework for KM is bespoke – not off-the-peg. Each organisation must find its own solution , and must design its own Framework. There is no template, no universal
Read More Shared by Nick Milton June 19, 2020
Favorite This is a Knowledge Management story from the early days – about 20 years ago – but is interesting because although it was an old-style approach, it worked and delivered huge value. Texas instruments calculator, image from wikimedia commons In 1994, the CEO of Texas Instruments, Jerry Junkins, gave
Read More Shared by Nick Milton June 18, 2020
Favorite Here are 9 lessons from a KM implementation at the BBC. Image from wikimedia commons A great case history of Knowledge Management Implementation at the British Broadcasting Corporation can be found in Tom Young’s book “Knowledge Management for Services, Operations and Manufacturing“. The case history is written by Claire
Read More Shared by Nick Milton June 17, 2020
Favorite Introducing Knowledge Management into an organisation is largely a process of influencing, advocating and selling. Here is some guidance on which influencing tools to use as your program progresses. I wrote a blog post just before lockdown, listing 9 influencing tactics you can use when introducing Knowledge Management. The
Read More Shared by Nick Milton June 16, 2020
Favorite I have been having some interesting discussions recently about Knowledge Assets. What are they, and what do they look like? Image from Geograph.com “Knowledge Asset” is a loosely defined term, which means many things to many people. One viewpoint is that a Knowledge Asset is an area of valuable
Read More Shared by Nick Milton June 15, 2020