A Technology Broker and Management Company Specializing in KM Systems
Favorite Where is the best place for Knowledge Management in an organisation? This is a common question in the early stages of a Knowledge Management implementation program. It also sometimes arises later on; if you start KM with a temporary task force reporting at a high level, then when KM
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Shared by Nick Milton July 12, 2017
Favorite Don’t just run your community meetings as presentations; instead engage in real multi-way dialogue around important questions. Brown bag lunch, by Gloria, on Flickr I have blogged several times about Push and Pull in Knowledge Management – about the dangers of focusing only on Push (such a common strategy,
Read More Shared by Nick Milton July 11, 2017
Favorite Here are 5 of the common push-backs to KM you will hear from management. Be ready to answer them. I blogged a couple of weeks ago about one of the most common objections to KM you will hear, which I called the four most dangerous words; “KM won’t work
Read More Shared by Nick Milton July 10, 2017
Favorite There are many ways in which Communities of Practice add value to an organisation, 27 of which are listed here. Here is a 28th way. There is a really interesting analysis of Communities of practice from the Geneva Knowledge forum which looks at CoPs in several large multinationals, and which points
Read More Shared by Nick Milton July 7, 2017
Favorite We often hear people say that Knowledge Management is dead, but in fact it has never been so much alive, with an accelerating take-up of the topic. The idea that “KM is dead” is a meme that has been with us for over a decade (2004, 2008, 2011, 2012, 2015, 2016 to
Read More Shared by Nick Milton July 6, 2017
Favorite Two years ago I blogged an analysis of a list of KM definitions. Here is a fresh look at a new list. Wod Clud from the KMAus list The analysis of the previous list showed a few “definition clusters”, as well as a definitional split between those who define
Read More Shared by Nick Milton July 5, 2017
Favorite One of the temporary roles a KM team can take on is to be an organisation helpdesk, manning the Batphone. The batphone, by heven’t the slightest, on Flickr Imagine you are starting a KM project. You are extolling the virtues of KM, and the benefits of seeking and reusing
Read More Shared by Nick Milton July 4, 2017
Favorite “My knowledge is unique” is another challenge you meet on your KM journey. How do you respond? image from wikimedia commons This observation was shared with me by a knowledge manager in the UK health service, who hears it all the time from top doctors and surgeons. “Nobody can
Read More Shared by Nick Milton July 3, 2017
Favorite Blogs have not lived up to their promise in KM terms. Maybe we are just using them in the wrong way? Blogging readiness, by Cambodia4kids.org on Flickr In our 2017 global KM survey, blogs got a bad rating. Although blogs are a reasonably popular technology choice (number 10 in
Read More Shared by Nick Milton June 30, 2017
Favorite There is one really big risk to the knowledge manager which can strike you at any time, but it is a risk you can protect against. Photo from maxpixel.freegreatpicture.com A couple of weeks ago at the KMUK conference we heard some scary stories from knowledge managers who had lost
Read More Shared by Nick Milton June 29, 2017