A Technology Broker and Management Company Specializing in KM Systems
Favorite Here is a very interesting article from HBR entitled “What managers need to know about social tools” – thanks to Anshuman Rath for bringing it to my attention. It’s well worth a complete read. Image by Codynguyen1116on wikimedia commons The article by Paul Leonardi and Tsedal Neeley, from the Nov/Dec
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Shared by Nick Milton November 20, 2018
Favorite Last week I blogged about the simplest and best Knowledge Management model – if you missed it, follow the link. Now let’s look at the key KM roles within this model. This model is a process-based model, and is based on the flow of knowledge in and out of
Read More Shared by Nick Milton November 19, 2018
Favorite Another reprise from the archives – a reminder of one of the simplest but most useful KM models for a project-driven organisation There are many Knowledge Management models available, and you can find a selection of them on the Knoco KM Models page. The one I present to you
Read More Shared by Nick Milton November 16, 2018
Favorite KM will be adopted if people can see local value – value to them – in using it How can we help people see that Knowledge Management is a “good thing”? People need to see not only that Knowledge Management delivers value to the organisation, but also that it
Read More Shared by Nick Milton November 15, 2018
Favorite There are two main types of community of practice depending on how knowledgeable the community members are. One type of community of practice exists to connect knowledgeable people, so they can share knowledge with each other and act as a resource for each other. The other type exists to
Read More Shared by Nick Milton November 14, 2018
Favorite The Unknown Knowns are a major component of experts’ tacit knowledge, and to uncover these, we need Knowledge Pull There is a lot of knowledge out there in the organisation that we Don’t Know That We Know, and one of the truths of Knowledge Management is that we don’t
Read More Shared by Nick Milton November 13, 2018
Favorite This is an argument you can use with your senior management, when trying to sell Knowledge Management. Image from wikimedia commons Knowledge is a resource you already own; you just haven’t properly monetized it yet. Any organisation is rich with knowledge, and our organisation pays a lot for knowledge
Read More Shared by Nick Milton November 12, 2018
Favorite Both carrots and sticks are required when incentivising KM behaviour, but each has its time and place. Image from wikimedia commons I spent this week at the Asian Development Bank’s Knowledge Forum, and (as is so often the case in these events) the topic of Incentives for KM was
Read More Shared by Nick Milton November 9, 2018
Favorite ISO 30401, the Management System standard for Knowledge Management, is now available for purchase From the ISO store, for 118 Swiss FrancsFrom the BSI store, not available at the time of posting, but should be there very soon, price in UK pounds More details on the standard Link to webinar
Read More Shared by Nick Milton November 2, 2018
Favorite Knowledge Management is a combination of content management and conversation management, but which sort of conversations do we need? Let’s talk, by Ron mader, on Flickr Conversation is widely recognised as the best Knowledge Management tool there is. Tacit knowledge and true understanding can be shared through conversation, but
Read More Shared by Nick Milton October 31, 2018