A Technology Broker and Management Company Specializing in KM Systems
Favorite Knowledge management can be a strategic tool, but too often is used tactically. To add value, Knowledge Management must be strategic. However often its use is not strategic, but it seen as a low-level support activity; managing a generic resource, just as you might manage land or property or
Read More
Shared by Nick Milton October 3, 2018
Favorite When estimating the potential value of Knowledge Management, perhaps we can start by looking at the cost of not knowing. It’s not always easy to put a value on knowledge, or on knowledge management. However it is easier to put a cost to the lack of knowledge, through asking
Read More Shared by Nick Milton October 2, 2018
Favorite Here’s a reprise from the archives – Socrates on the limitations of the written word. Socrates, as reported by Plato in The Phaedrus, was not a fan of explicit knowledge. Explicit knowledge, in those days, meant Writing, and Socrates never wrote anything down – he had a scribe (Plato)
Read More Shared by Nick Milton October 1, 2018
Favorite In the video below, Phil Karp, a Lead Knowledge Management Officer from the World Bank describes how he helps practitioners from around the world to share knowledge and lessons with each other. This is an excellent viewpoint into the role of KM in the development sector. Phil Karp, Lead
Read More Shared by Nick Milton October 1, 2018
Favorite KM careers last on average 6.3 years, or else become semi-permanent. For very many years, on Linked-In, I have been seeking connections with Knowledge Managers from around the world, in an attempt to understand the global KM industry a bit better. Recently I have noticed that many of these
Read More Shared by Nick Milton September 28, 2018
Favorite The SECI model is a common model in KM. This blog post from the archives suggests a way to expand this model. One of the basic models of Knowledge Management – often discussed, frequently challenged – is Nonaka and Takeuchi’s SECI model. This is a 2×2 matrix, looking at
Read More Shared by Nick Milton September 26, 2018
Favorite As our KM programs develop, our perception of the main barriers and enablers change Our Knowledge management surveys in 2014 and 2017, responded to by over 700 knowledge managers world wide, addressed (among many other things) the issues of barriers and enablers to KM programs. You can see the
Read More Shared by Nick Milton September 25, 2018
Favorite According to a recent blog post, KM is the human-centric response to the 4th technological revolution. Breaking Waves by Bernd Thaller on Flickr The blog post, entitled What explains the evolution of management models over the past two centuries? is from the Business Review of the London School of Economics,
Read More Shared by Nick Milton September 24, 2018
Favorite Unless knowledge is re-used, KM adds no value. Why is this final step so hard, and what can we do about it? Roger by ZapTheDingbat, on Flickr I was having a great conversation with a Knowledge Manager recently, who was grappling with the final, and most difficult, step in the
Read More Shared by Nick Milton September 21, 2018
Favorite KM should prioritise critical knowledge, but how do you tell what knowledge is critical? Any Knowledge Management strategy, system or approach should be based around, and focused on, the knowledge which is critical to an organisation. At one level, we need to focus on critical knowledge when piloting and
Read More Shared by Nick Milton September 20, 2018