Adopt, adapt, improve

Favorite Adopt, adapt, improve could be seen as a mantra for KM – but is it always the right approach? “Adopt, Adapt, Improve” is the maxim of the British “Round Table” club – a non-political, non-sectarian association for young professional men, for social and professional ends. The maxim comes from

Read More
Shared by Nick Milton October 23, 2018

3 levels of knowledge authority; Must, Should, Could

Favorite Knowledge in an organisation often comes in 3 levels of authority – Must, Should and Could Copyright Knoco 2018 I am often asked “Does knowledge management have to be top-down, command and control? Should the company be telling people what to do and how to do it? Why can’t

Read More
Shared by Nick Milton October 9, 2018

What are the outputs of the KM workstream?

Favorite KM organisations need a Knowledge workstream as well as a Product/Project workstream. But what are the knowledge outputs? I have blogged several times about the KM workstream you need in your organisation; the knowledge factory that runs alongside the product factory or the project factory.  But what are the

Read More
Shared by Nick Milton March 5, 2018

How Best Practices work – an example from Sport

Favorite Best Practices are part of Knowledge Management, but sometimes misused. Here is an example of how they really work. Picture originally from here There is a lot of pushback in the KM world about the term “best practice”. In the discussion groups, we hear people saying “we don’t believe

Read More
Shared by Nick Milton August 8, 2017