A Technology Broker and Management Company Specializing in KM Systems
Favorite The relationship between knowledge and information has always been problematical. Here is a potential new way to look at it. The Data/Information/Knowledge/Wisdom pyramid is a very common diagram in the KM world, but despite its ubiquity and simplicity it has many problems: It implies that each class can be
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Shared by Nick Milton June 27, 2023
Favorite Can we use the term “knowledge sharing” as better replacement for the term “Knowledge Management? There are three good reasons not to. image from Wikimedia Commons The terminology debate continues to rumble on in the KM world, and many people prefer to use the term “knowledge sharing” rather than
Read More Shared by Nick Milton February 7, 2023
Favorite This blog post is a reprise from the archives, and concerns the question of where Knowledge comes from. In most of the Knowledge Management training courses I run, I ask the question “where does knowledge come from?” Always, every time, the first answer I get is “Experience – Knowledge
Read More Shared by Nick Milton April 11, 2022
Favorite There is a real problem with the concept of tacit and explicit knowledge, namely the level of disagreement about what these terms really mean. Until this is fixed, these terms may be unusable. I blogged about this issue of the definitional minefield a year ago, and had an experience
Read More Shared by Nick Milton September 27, 2021
Favorite Here’s another post from the archives (corrected for some inaccuracy) which makes the case that much of the confusion around Knowledge Management may be due to an uncharacteristic deficiency in the English Language. Knowledge Management has always been in a state of confusion. There is no established understanding of
Read More Shared by Nick Milton August 23, 2021
Favorite Still the confusion remains between Information Management/Enterprise Content Management and Knowledge Management. Here are 5 points of difference and 1 point of overlap. In fact these pictures only have one point of similarlity. Much like KM and IM/ECM I have covered the difference between KM and IM many times
Read More Shared by Nick Milton August 10, 2021
Favorite Humans have a habit of combining concepts into “chunks”. It helps us remember things more easily, but the jargon associated with “chunks” can confuse others when we try to communicate, if they don’t have the same set of combined concepts. I am going to attempt to de-chunk and dejargonise
Read More Shared by Nick Milton March 29, 2021
Favorite There are two end-member camps in the KM world – those who think KM is something revolutionary which is going to change the world, and those who think its nothing new, and nothing really different. I have a foot in each camp Let me explain why. Knowledge management is
Read More Shared by Nick Milton March 5, 2021
Favorite The link between Data, Information and Knowledge is not as simple as the three being a linear progression. Knowledge is something you ADD to Data and Information, rather than something that arises FROM Information. As an illustration, consider the link between data, information and knowledge as they are involved
Read More Shared by Nick Milton August 6, 2020
Favorite “Knowledge Management” is not an oxymoron, the term is merely being read the wrong way round. One primary argument against the term “Knowledge Management” is that knowledge cannot be managed. Knowledge is an intangible, is personal and context specific, and is not an object in it’s own right, so
Read More Shared by Nick Milton July 31, 2020