A recent article from HBR identifies three reasons why people don’t share knowledge. Image from meco 6925 on Flickr There are many reasons why people don’t seek or share knowledge; the 3 most basic being that they don’t think of it, they don’t know how, or they don’t want to
KM behaviours can be influenced quite easily by two simple questions from line management Image from wikipedia I posted on Monday about “What’s in it for me” in KM, and how implementing Knowledge Management relies on identifying the local value. Part of the local value can be driven by the
“What would it take, to get you to share more of your knowledge Image from wikimedia commons This was a question Shell asked in an internal survey, several years ago, in order to understand the incentives and barriers for knowledge sharing. The top 6 answers were as follows More time
Four elements make up Knowledge Management Governance. Expectations, metrics, rewards and support. Governance in the cloud, by Blue Coat Photos, on Flickr Governance is often the missing element in Knowledge Management, and although it is one of the four legs on the KM table, it is the one that gets
Pride is an interesting motivator in Knowledge Management. In some cases it acts as a real dis-incentive, but if harnessed well it can be a powerful driver for KM behaviours. Proud Lion from Public Domain Pictures I was reflecting on this recently while running one of our powerful Bird Island exercises.