A Technology Broker and Management Company Specializing in KM Systems
The concept of a Knowledge Product is a common one in the development sector, and is used as a label for many types of document. But what makes a product a “knowledge product”? Many organisations working in the development sector create what they call “Knowledge Products”. The African Development bank,
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Shared by Nick Milton January 16, 2018
The US Federal Emergency Management Agency (FEMA) has a pretty good process for capturing and distributing lessons. Here are the 11 steps. Every Emergency Services organisation pays close attention to Lesson-Learning (see for the approach taken by the Wildland Fire Service). They know that effective attention to learning from lessons can save
Read More Shared by Nick Milton January 12, 2018
Recording the Know-how is key to Knowledge management, but Know-Why is also important. Do you know the story of the monastery cat? It goes like this – Cat at Sovloki Monastery picture from wikimedia commons Once upon a time, there was a monastery where the monks meditated from dawn to
Read More Shared by Nick Milton October 10, 2017
Knowledge retention can be a massive exercise if not focused. But which knowledge should you focus on retaining? Imagine you are setting up a Knowledge Retention interview with a company expert. This expert has a lifetime’s knowledge which would take an eternity to capture – where do you start? Where
Read More Shared by Nick Milton September 29, 2017
Reaching the Deep Knowledge often requires the help of a facilitator or interviewer, and there is a tell-tale sign that shows when you get there. “woman, thinking” by Robert Couse-Baker, on Flickr Superficial knowledge transfer happens all the time. A foreman leaves his job. The company arranges a hand-over meeting,
Read More Shared by Nick Milton June 9, 2017