A Technology Broker and Management Company Specializing in KM Systems
Favorite We are used to seeing pictures of knowledge cycles, but there is one cycle you never see, and it’s very important. You can find very many versions of the knowledge cycle, and they all seem to work the same way. They start with “Create” or “Capture”, and progress through
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Shared by Nick Milton January 29, 2018
Favorite There are three models for a knowledge base – which one is most like yours? Your online Knowledge base is where you store your documented knowledge, It is a repository – but more than that, it is a knowledge resource for others. Someone looking for documented knowledge comes to the knowledge
Read More Shared by Nick Milton October 27, 2017
Favorite If you agree with me that the greatest value in organisational online discussion comes through answering questions, then Yammer’s default prompt does not help. “What are you working on?” asks Yammer – as a work-related version of the Facebook question “What’s on your mind”. As a way of getting
Read More Shared by Nick Milton July 18, 2017
Favorite One of the temporary roles a KM team can take on is to be an organisation helpdesk, manning the Batphone. The batphone, by heven’t the slightest, on Flickr Imagine you are starting a KM project. You are extolling the virtues of KM, and the benefits of seeking and reusing
Read More Shared by Nick Milton July 4, 2017
Favorite Here is another reprised post from the archives – as relevant now as it was 5 years ago. David Snowden’s 7 principles for Knowledge Management are justly famous in the KM literature as a simple and accessible set of principles. However they all relate to the supply side of knowledge
Read More Shared by Nick Milton June 5, 2017