Where should knowledge be stored? There are many answers to this question! A common answer is to say that knowledge should be stored in people’s heads, and some would argue that knowledge exists ONLY in human heads. That’s not an argument I want to get into, and for the sake
Shared by Nick Milton June 1, 2021
Internal company search seldom works as well as Google, because so few people optimise the findability of their content. Image from Wikimedia commons People often cite Google as the gold-standard in search, but partly Google works so well because of the prevalence of search-engine optimisation in the World Wide Web.
Shared by Nick Milton December 8, 2020
The way that individuals remember is a small-scale analogue for Organisational Knowledge Management. Image from Wikipedia We acquire knowledge through experience or through learning; We store that knowledge in our short term memory; If we feel is has long term value, we transfer it to our long-term memory, where it
Shared by Nick Milton February 25, 2020
How do you structure your knowledge store? There are 3 options, but one is far better than the other two in meeting the needs of the knowledge seeker. Image from Robins.af.mil There are three ways to organise your knowledge store. You can organise it by operational units, so that each
Shared by Nick Milton November 28, 2019