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Learning by Watching

Favorite There is only a certain amount you can learn by reading. Sometimes you have to go and see. Watcher, by woodleywonderworks, on Flickr With complex knowledge, there is more going on that can ever be documented, and (if it’s possible) the best way to learn is to go and

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Shared by Nick Milton August 15, 2017

Why you need pull-based community meetings

Favorite Don’t just run your community meetings as presentations; instead engage in real multi-way dialogue around important questions. Brown bag lunch, by Gloria, on Flickr I have blogged several times about Push and Pull in Knowledge Management – about the dangers of focusing only on Push (such a common strategy,

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Shared by Nick Milton July 11, 2017

"My knowledge is unique – I can’t write it down"

Favorite “My knowledge is unique” is another challenge you meet on your KM journey. How do you respond? image from wikimedia commons This observation was shared with me by a knowledge manager in the UK health service, who hears it all the time from top doctors and surgeons. “Nobody can

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Shared by Nick Milton July 3, 2017

Making Knowledge Visible

Favorite One of the biggest challenges in Knowledge Management is the invisible and intangible nature of Knowledge. How can we make knowledge, and knowledge gaps, visible to others?  You can’t see knowledge, you can’t measure it, you can’t tell when it’s missing, other than by observing it’s effects. This makes

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Shared by Nick Milton May 26, 2017

Why you need to place some demands on the knowledge sharer

Favorite Sharing knowledge is a two-sided process. There is a sharer and a receiver. Be careful that making knowledge easier to share does not make knowledge harder to re-use. Image from wikimedia commons Sharing knowledge is like passing a ball in a game of rugby, American Football or basketball. If

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Shared by Nick Milton February 16, 2017