Favorite The best definition of a Knowledge Worker is “someone who knows (or learns) more about their job than their boss does”. So how does this work in a hierarchy? Percentage of people in each country who agreed with the statement “It is important for a manager to have precise
Favorite Here’s another characteristic of Knowledge workers – they supply as well as consume knowledge. I blogged recently about what makes a Knowledge Worker, and suggested that a Knowledge Worker is someone who knows more about their job that their boss or client, and so is hired for what they
Favorite Peter Drucker introduced the term “Knowledge Worker” – but what exactly IS a Knowledge Worker? Image from Wikimedia Commons When Drucker introduced the term in 1959, in his book “Landmarks of Tomorrow”, he was primarily writing about people working in IT – the programmers, systems analysts, academics and researchers.