A Technology Broker and Management Company Specializing in KM Systems
Favorite In some settings, winning by eliminating mistakes is the best strategy Image from wikimedia commons Wimbledon fortnight has started in the UK – the two weeks of the year when the TV schedules are taken over by professional tennis. This reminded me of a post from the excellent Farnham Street
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Shared by Nick Milton July 2, 2019
Favorite The two Knowledge Management strategies of Socialisation and Codification (sometimes called Connecting and Collecting) are often seen as polar opposites. They aren’t. Image from wikimedia commons Connecting and collecting are often cited as alternative KM strategies – as if they were distinct and separate. They are more like Yin
Read More Shared by Nick Milton June 24, 2019
Favorite The problem with Dualism in KM is that it leads to pendulum swings in terms of focus. Here is how to avoid this. Image form wikimedia commons There can be quite a lot of Dualism in KM – seeing KM in terms of two mutually exclusive opposites which require
Read More Shared by Nick Milton May 2, 2019
Favorite There are two approaches you can use to KM – a supply-driven and a demand-driven approach, Which works best? JIT clock from pixabay “Just in time” knowledge transfer is transfer driven by Demand, and by Pull. Knowledge is transferred only when people need it, in response to an immediate
Read More Shared by Nick Milton February 21, 2019
Favorite Are there any parts of KM support you can outsource? If so, which parts? You have a successful Knowledge Management program under way. All is going well, but you are under increasing pressure with requests from the business, and you don’t have enough resources to respond to the demand.
Read More Shared by Nick Milton February 12, 2019
Favorite In KM – do you “let a thousand flowers bloom”? Or is your garden more planned that that? Image from wikimedia comons One of my favourite sayings is that if knowledge is organic, KM is gardening. And as all gardeners know, gardening is hard work! Even within the topic
Read More Shared by Nick Milton January 30, 2019
Favorite There are a few cases where Knowledge management is not needed in an organisation, and where the organisation need not bother with KM. Image from geograph.org.uk These are as follows. When you have a monopoly, so that normal business pressures do not apply to you. You do not need
Read More Shared by Nick Milton January 16, 2019
Favorite Knowledge management can be a strategic tool, but too often is used tactically. To add value, Knowledge Management must be strategic. However often its use is not strategic, but it seen as a low-level support activity; managing a generic resource, just as you might manage land or property or
Read More Shared by Nick Milton October 3, 2018
Favorite KM should prioritise critical knowledge, but how do you tell what knowledge is critical? Any Knowledge Management strategy, system or approach should be based around, and focused on, the knowledge which is critical to an organisation. At one level, we need to focus on critical knowledge when piloting and
Read More Shared by Nick Milton September 20, 2018
Favorite Here’s another reprieve from the archives – 50 ways to wreck your KM strategy When I wrote “Designing a successful KM strategy” with Stephanie Barnes, we originally included a final chapter on “how to wreck your strategy” – a list of 50 things not to do (similar to the chapter on
Read More Shared by Nick Milton August 22, 2018