4 steps in the management of documented knowledge

Favorite There are four ways to manage bodies of codified knowledge – tagging, collection, curation and synthesis. We can illustrate this by looking at lesson learned systems. Content Curation Process, by Automotive Social, on Flickr Imagine your organisation has been documenting lessons from projects for years, and storing the documented

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Shared by Nick Milton March 15, 2021

The KM one-stop shop vs the multi-site experience

Favorite When we set up our KM systems, lets make it as simple as possible for the knowledge-seeker. Let’s aim for the one-stop shop. Image from geograph.org.uk It is common for Knowledge Managers to start to plan their KM systems based on the supply of knowledge, or based on the

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Shared by Nick Milton June 20, 2018

How Siemens build Knowledge Assets

Favorite Knowledge adds value when it is current, useful, validated, acccessible, combines knowledge from many sources, and is packaged in a usable format. Here’s how Siemens does its knowledge synthesis and packaging.  Siemens define a knowledge asset as being Validated Explicit knowledge on a value-adding Business processes.  I like this definition, as it

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Shared by Nick Milton January 8, 2018

KM as distillation

Favorite I heard a useful metaphor last week – Knowledge Management as distillation. Image from wikimedia commons Knowledge is involved in almost everything we do at work, and the work products we create contain the outworkings of that knowledge. However just collecting work products is not Knowledge Management, as that

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Shared by Nick Milton June 22, 2017