A Technology Broker and Management Company Specializing in KM Systems
Favorite As a project learns, it goes through 4 stages (see Donald Rumsfeld) I blogged yesterday about the need for knowledge transfer between a project and an organisation. This post goes a little further, and talks about the development of knowledge within a project. The diagram here shows how KM
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Shared by Nick Milton January 24, 2019
Favorite Projects and the wider organisation are linked in a Knowledge-handling cycle Please note, in this article you can replace the word “project” with “department” or “division” or “team” or “office” throughout. The Boston Square here is one that I have used with projects as part of their Knowledge Management
Read More Shared by Nick Milton January 23, 2019
Favorite If you want to keep your job as a knowledge manager, then ensure you are directly supporting the front line staff. Being a Knowledge Manager is a precarious place to be, until KM is fully embedded. Any major organisation change such as a merger or a change in CEO
Read More Shared by Nick Milton January 22, 2019
Favorite I think it is well established that introducing Knowledge Management is an exercise in culture change, but can KM itself change culture? In this summary of findings from an Oxford Review research study, the answer is a qualified Yes. The research in question, available to subscribers of the Oxford
Read More Shared by Nick Milton January 21, 2019
Favorite Knowledge Management is fully embedded when refusing to do it is not an option. Let me give you an analogy, from the world of Safety. A couple of years ago I was conducting knowledge management exercises at a gas plant in the Niger Delta. In places like this, safety
Read More Shared by Nick Milton January 18, 2019
Favorite KM Governance on its own is like a half-built bridge. It gets you nowhere. Half built bridgecc-by-sa/2.0 – © David Lally – geograph.org.uk/p/2266263 KM governance is a crucial part of KM, and much of the new ISO KM standard deals with issues of governance, such as leadership, support, and the creation of a
Read More Shared by Nick Milton January 17, 2019
Favorite There are a few cases where Knowledge management is not needed in an organisation, and where the organisation need not bother with KM. Image from geograph.org.uk These are as follows. When you have a monopoly, so that normal business pressures do not apply to you. You do not need
Read More Shared by Nick Milton January 16, 2019
Favorite How urgent is learning in your organisation? Image from wikimedia commons When I give my Knowledge Management Training courses, I start proceedings by presenting three stories from organisations who are doing knowledge management, showcasing some of the benefits KM can bring. I then ask the class to discuss the
Read More Shared by Nick Milton January 15, 2019
Favorite How much of your project spend should be on KM? image from wikimedia commons That’s an interesting question, and one way to answer it is to look at the value of the knowledge in proportion to the value of the project itself (please note this argument only really works
Read More Shared by Nick Milton January 14, 2019
Favorite Thank you for your support for this blog in 2018 – here is a review of the year, and our Top 10 posts from 2018. More posts will follow in 2019 Support for this blog has been fairly steady during 2018, although trends suggest that it is now viewed
Read More Shared by Nick Milton January 1, 2019