A Technology Broker and Management Company Specializing in KM Systems
Favorite What’s your KM strapline? The creation of a good Knowledge Management Strapline can be a small but important step in the communication program that accompanies Knowledge Management implementation and helps drive the accompanying behaviour and culture change. The strapline is an ever-present message in your KM comms. It’s like
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Shared by Nick Milton May 28, 2018
Favorite We often think of innovation as starting with an idea nobody has had before. More often it starts with a problem or opportunity nobody has noticed before. 3D problem solving, by Chris Potter, on Flickr You want to become an innovative organisation? If so, it is tempting to focus
Read More Shared by Nick Milton May 25, 2018
Favorite A recent McKinsey article, if you read it carefully, suggests that the core KM behaviours for group effectiveness are Asking and Responding. The McKinsey article entitled Givers take all: The hidden dimension of corporate culture is a really interesting article, describing a study by Harvard psychologists of the US intelligence
Read More Shared by Nick Milton May 24, 2018
Favorite Our list of KM Value stories reaches number 120, with this story from Petroleum Development Oman (PDO). See the complete list. Image from wikimedia commons The story was presented last week at the UK KM Summit by Hank Malik, who gave an excellent presentation on how standard project-based Knowledge Management
Read More Shared by Nick Milton May 23, 2018
Favorite Bullet points may have their place in helping punctuate meetings, but are no way to capture knowledge. image from wikimedia commons Discussion and dialogue are still the most effective ways of transferring knowledge from person to person. Although”we know more than we can tell”, we can still tell enough
Read More Shared by Nick Milton May 22, 2018
Favorite Many global organisations pass through a stage of global integration. Here is how KM helps. image from wikimedia commons Global organisations constantly draw a balance between global aspiration and local delivery. They need to balance agility and accountability in the local business units with the power and resources a
Read More Shared by Nick Milton May 21, 2018
Favorite The ISO KM standard is due for publication in September. Here’s the latest news, and what to expect when the standard is finally ready. The international committee at work on the standard this week.That’s me on the far right. Photo by Avigdor Sharon This week, in Paris, the ISO
Read More Shared by Nick Milton May 18, 2018
Favorite Another post from the archives – this time on embedding knowledge activities into organisational process One of the aims of Knowledge Management Implementation is to develop and embed a Knowledge Management Framework, including building KM activities into business process. I thought I would expand a little on how to
Read More Shared by Nick Milton May 17, 2018
Favorite “How can you implement a common approach to Knowledge Management, in a globally diverse company? How much of a Knowledge Management framework needs to be consistent around the globe, and how much can you vary on a local basis? The answer is that you select certain global commonalities, but
Read More Shared by Nick Milton May 16, 2018
Favorite This is a story about the Winners’ Curse – the observation that Leaders make poor Learners, often because they are unwilling to let go of the knowledge that made them leaders in the first place. The story is taken from the excellent book Profiles in Folly. The Wright brothers are
Read More Shared by Nick Milton May 15, 2018