A Technology Broker and Management Company Specializing in KM Systems
Favorite When looking for knowledge, let’s not just rely on finding the experts. We know that actually only a small percentage of knowledge in an organisation can be accessed through documents, and that most of it is in the heads of people. We know that if we can “find the
Read More
Shared by Nick Milton February 14, 2017
Favorite Here is another blog post from 6 years ago, which is worth revisiting – the question of where Knowledge comes from. This post generated a lot of dicsussion last time, largely because I was challenging a popular and common model. See what you think. In most of the Knowledge
Read More Shared by Nick Milton February 13, 2017
Favorite Knowledge Management and L&D are both part of the spectrum for Organisational Learning. But where does one take over from the other? This topic has been a point of discussion ever since KM began. Where does KM end, and Learning and Development take over? We can look at this
Read More Shared by Nick Milton February 10, 2017
Favorite Knowledge Management should not only be effective, but efficient, with minimal change lag. There can be quite a lag between the learning of lessons, and the resulting changes to the organisation, and in that time lag – the change lag – there is potential for many inefficiencies and repeat
Read More Shared by Nick Milton February 9, 2017
Favorite People often assume that hoarding knowledge will protect their reputation as a “source of knowledge”, and that if they share what they know, they may no longer be needed. This is not always the case. Greed by David Goehring on Flickr I spoke with a lady recently, who had
Read More Shared by Nick Milton February 8, 2017
Favorite When is a mistake an opportunity for an organisation to learn, and when is it just a human error? There is a test for that. Image from Wikimedia commons “Learning from mistakes” is a goal of many lesson learning systems, and with good reason. If an organisation can learn
Read More Shared by Nick Milton February 7, 2017
Favorite Here is an interesting video by Jose Vazquez on the use of Communities of Practice for First Responders at Homeland Security in the USA. First Responder Communities of Practice is a professional networking, collaboration and communication platform created by the Department of Homeland Security Science & Technology Directorate to
Read More Shared by Nick Milton February 6, 2017
Favorite Why were the Wright brothers the first to invent the aeroplane? Perhaps because there were two of them! Wilbur and Orville Wright, from wikimedia commons Anyone who is interested in innovation should read the Basadur Applied Creativity site. They have some very interesting models for the innovation cycle, but
Read More Shared by Nick Milton February 3, 2017
Favorite There are increasingly a number of external factors that can drive the adoption of Knowledge Management in organisations. Here are the top 5. Good Knowledge Management is increasingly becoming an expectation on organisations; from clients, from customers, from governments and from contracts. If you cannot build enough support for Knowledge
Read More Shared by Nick Milton February 2, 2017
Favorite To play safely, sometimes you need a rubber room. The “KM rubber room” is a great analogy I picked up from Emily Timmins, Knowledge Manager at Severn Trent Water. She has been introducing Peer Assists in her organisation, and the analogy she uses for a “safe space” for knowledge sharing
Read More Shared by Nick Milton February 1, 2017