Favorite AWS customers rely on Amazon Lex bots to power their Amazon Connect self service conversational experiences on telephone and other channels. With Amazon Lex, callers (or customers, in Amazon Connect terminology) can get their questions conveniently answered regardless of agent availability. What architecture patterns can you use to make a bot resilient
Favorite We are excited to announce the top 10 compositions and the winner for the AWS DeepComposer Chartbusters Bach to the Future challenge. AWS DeepComposer gives developers a creative way to get started with machine learning. Chartbusters is a monthly challenge where you can use AWS DeepComposer to create original
Favorite Whether your jam is reggae, hip-hop or electronic you can get creative and enter the latest AWS DeepComposer Chartbusters challenge! The Spin the Model challenge launches today and is open until August 23, 2020. AWS DeepComposer gives developers a creative way to get started with machine learning. Chartbusters is
Favorite “Knowledge Management” is not an oxymoron, the term is merely being read the wrong way round. One primary argument against the term “Knowledge Management” is that knowledge cannot be managed. Knowledge is an intangible, is personal and context specific, and is not an object in it’s own right, so
Favorite Now you can translate .docx, .xlsx, and .pptx documents using Amazon Translate. Every organization creates documents, spreadsheets, and presentations to communicate and share information with a large group and keep records for posterity. These days, we interact with people who don’t share the same language as ours. The need
Favorite Today’s marketer has a wide array of channels to communicate with their customers. However, sending the right message to the right customer on the right channel at the right time remains the preeminent challenge marketers face. In this post, I show you how to combine Braze, a customer engagement
Favorite In an interesting New Scientist article, Harry Collins (author of “Tacit and Explicit knowledge“) describes three types of Tacit Knowledge. Image from wikimedia commons We know about the concept of tacit knowledge, which originally was described as knowledge which cannot be expresses (although often nowadays people use the term for knowledge
Favorite Amazon CodeGuru Profiler provides recommendations to help you continuously fine-tune your application’s performance. It does this by collecting runtime performance data from your live applications. It looks for your most expensive lines of code continuously and provides intelligent recommendations. This helps you more easily understand your applications’ runtime behavior
Favorite A blog post appeared in the Huffington Post a few years ago entitled “you are more than a knowledge worker“, which, in my view, completely missed the essential point of knowledge work. Carmen Iannacone: Hello I’m a knowledge worker. By Michael Edson on Flickr The basic premise on which the
Favorite You can use Amazon Lex to build a question and answer chatbot. However, if you live in a non-English-speaking country or your business has global reach, you will want a multilingual bot to cater to all your users. This post describes how to achieve that by using the multi-language
Shared by AWS Machine Learning July 31, 2020
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