A Technology Broker and Management Company Specializing in KM Systems
Favorite Dialogue is the engine behind Knowledge Management – it is the primary means by which Knowledge is shared and absorbed. We often assume that connecting people together will lead to better knowledge exchange, but connecting wires doesn’t necessarily make a circuit. You need a way of ensuring conductivity as
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Shared by Nick Milton May 9, 2019
Favorite Do you want to know how much difference knowledge makes to performance? Here are some experimental data. Based on the controlled experiment that we call “Bird Island“, we can tell you that Collecting, discussing and re-using your own team knowledge can make a 40% difference to performance Using knowledge
Read More Shared by Nick Milton May 8, 2019
Favorite We keep hearing that KM means more workload, but is it in fact the lazy way to work? Lazy Drinker by Saul Soto on Flickr The quote about Knowledge Management being “the lazy way to work” came from a control room operative in a chemicals plant in the USA.
Read More Shared by Nick Milton May 7, 2019
Favorite Here’s another old post from the archives, looking at how KM was practiced 600 years ago in Western Europe. Henry the Navigator at the helm Uploaded by leoglenn_g on June 1, 2011 The golden age of Navigation was a golden age of knowledge management, and offers several lessons to KM today.
Read More Shared by Nick Milton May 3, 2019
Favorite The problem with Dualism in KM is that it leads to pendulum swings in terms of focus. Here is how to avoid this. Image form wikimedia commons There can be quite a lot of Dualism in KM – seeing KM in terms of two mutually exclusive opposites which require
Read More Shared by Nick Milton May 2, 2019
Favorite One of the interesting results from our 2014 and 2017 surveys of KM was to compare KM maturity against different industries. Our Knowledge management surveys in 2014 and 2017, responded to by over 700 knowledge managers world wide, asked (among many other things) about KM maturity, in two ways:
Read More Shared by Nick Milton May 1, 2019
Favorite KM is an investment of time to save even more time. Image from wikimedia commons Here is an extract from a conversation last week. Me: Can you give me any examples where the Community of Practice could add value?Client: At the last meeting we identified one of these –
Read More Shared by Nick Milton April 30, 2019
Favorite A while ago I posted 4 KM team roles from the US Army, based on their 2012 publication “Knowledge Management Operations”. Here is an update. Lt. Col. Mary Cheyne; the knowledge management officer for the joint operations compound. U.S. Army photo by Barry Wilson The 2012 publication has been
Read More Shared by Nick Milton April 29, 2019
Favorite This post contains two more entries in a long series of examples of quantified value delivery from KM. The two examples below come from the article “Knowledge management in a steel company : a case study of the Gerdau Group” written in 2009 by Marcelo Kuhn, and both refer to
Read More Shared by Nick Milton April 25, 2019
Favorite This blog has often argued for Knowledge Management Plans as part of a KM Framework. Here is NASA’s take on the topic. You can find NASA’s introduction to KM plans here. Screengrab from NASA Appel KM toolbox site This document makes the following points: The plan is a requirement for
Read More Shared by Nick Milton April 24, 2019