Favorite In recent years, social media has become a common means for sharing and consuming news. However, the spread of misinformation and fake news on these platforms has posed a major challenge to the well-being of individuals and societies. Therefore, it is imperative that we develop robust and automated solutions

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Shared by AWS Machine Learning May 19, 2022

Favorite Amazon Lex provides automatic speech recognition (ASR) and natural language understanding (NLU) technologies to transcribe user input, identify the nature of their request, and efficiently manage conversations. Lex lets you create sophisticated conversations, streamline your user experience to improve customer satisfaction (CSAT) scores, and increase containment in your contact

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Shared by AWS Machine Learning May 18, 2022

Favorite Amazon Polly is a text-to-speech service that uses advanced deep learning technologies to synthesize natural-sounding human speech. It is used in a variety of use cases, such as contact center systems, delivering conversational user experiences with human-like voices for automated real-time status check, automated account and billing inquiries, and

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Shared by AWS Machine Learning May 17, 2022

Favorite A person’s vernacular is part of the characteristics that make them unique. There are often countless different ways to express one specific idea. When a firm communicates with their customers, it’s critical that the message is delivered in a way that best represents the information they’re trying to convey.

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Shared by AWS Machine Learning May 16, 2022

Favorite We understand speech input better if we have some background on the topic of conversation. Consider a customer service agent at an auto parts wholesaler helping with orders. If the agent knows that the customer is looking for tires, they’re more likely to recognize responses (for example, “Michelin”) on

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Shared by AWS Machine Learning May 14, 2022

Favorite This blog post is co-written by Jonathan Lee, Nelson Leung, Paul Min, and Troy Squillaci from Intel.  In Part 1 of this post, we discussed how Intel®3DAT collaborated with AWS Machine Learning Professional Services (MLPS) to build a scalable AI SaaS application. 3DAT uses computer vision and AI to

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Shared by AWS Machine Learning May 13, 2022

Favorite Organizations use agile project management platforms such as Atlassian Jira to enable teams to collaborate to plan, track, and ship deliverables. Jira captures organizational knowledge about the workings of the deliverables in the issues and comments logged during project implementation. However, making this knowledge easily and securely available to

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Shared by AWS Machine Learning May 13, 2022

Favorite In the last decade, computer vision use cases have been a growing trend, especially in industries like insurance, automotive, ecommerce, energy, retail, manufacturing, and others. Customers are building computer vision machine learning (ML) models to bring operational efficiencies and automation to their processes. Such models help automate the classification

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Shared by AWS Machine Learning May 13, 2022

Favorite In December 2020, AWS announced the general availability of Amazon SageMaker JumpStart, a capability of Amazon SageMaker that helps you quickly and easily get started with machine learning (ML). In March 2022, we also announced the support for APIs in JumpStart. JumpStart provides one-click fine-tuning and deployment of a

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Shared by AWS Machine Learning May 13, 2022

Favorite Many companies are overwhelmed by the abundant volume of documents they have to process, organize, and classify to serve their customers better. Examples of such can be loan applications, tax filing, and billing. Such documents are more commonly received in image formats and are mostly multi-paged and in low-quality

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Shared by AWS Machine Learning May 12, 2022