A Technology Broker and Management Company Specializing in KM Systems
Favorite Peer Assist is one of the most effective KM processes, when applied well. But what is the key to a good Peer Assist? Peer Assist in China Peer Assist is one of the most popular, simplest and most effective of the KM processes, the closest we have in KM
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Shared by Nick Milton March 15, 2017
Favorite What do you do when people are too busy to implement time-saving activities such as KM? Picture from Alan O’Rourke, on Flickr We know that good KM saves time. But how do you make the time to save the time? This was a conversation I was involved in recently
Read More Shared by Nick Milton March 14, 2017
Favorite I will be in China for the next couple of weeks, with no access to my blogging platform, so this blog will take a break for 2 weeks Normal service will be resumed on May 13th View Original Source Here.
Favorite One of the biggest challenges is knowledge re-use. How does the aviation industry address this challenge? Image from wikimedia commons I often refer to aviation as a successful example of knowledge management, with lessons captured from every accident and incident and provided to pilots in the form of checklists,
Read More Shared by Nick Milton February 24, 2017
Favorite Any knowledge management framework needs to address the issue of Knowledge Validation. I have an old video of Professor John Henderson, where he says “every Knowledge Management system I have seen, addresses the issue of Validation”. Validation means a process to say “this is good quality knowledge. It’s not
Read More Shared by Nick Milton February 23, 2017
Favorite Here is another post from the archives – this time looking at the difference between Best Practice and Lessons Learned. Someone last week asked me, what’s the difference between Best Practice, and Lessons Learned. Now I know that some KM pundits don’t like the term “Best Practice” as it
Read More Shared by Nick Milton February 22, 2017
Favorite One of the more effective ways to introduce Knowledge Management is through solving a series of business problems. Here is a 12 step approach to doing just that. Image from wikimedia commons I came across this paper recently by Ray Dawson, professor of KM at Loughborough University, proposing a
Read More Shared by Nick Milton February 21, 2017
Favorite A client said to me last week, a propos of Information Architecture, that “up to 40% of Architecture is Archaeology”. Knowledge Management can help address that 40%. Image from wikimedia commons By the statement “up to 40% of Architecture is Archaeology” he meant that up to 40% of Information
Read More Shared by Nick Milton February 20, 2017
Favorite Most knowledge sharing in our private lives is driven by Asking. Let’s use this in work as well. Think about the last time you shared knowledge with one of your friends or family. Maybe it was this morning, or yesterday – maybe you shared advice, a tip or hint,
Read More Shared by Nick Milton February 17, 2017
Favorite Sharing knowledge is a two-sided process. There is a sharer and a receiver. Be careful that making knowledge easier to share does not make knowledge harder to re-use. Image from wikimedia commons Sharing knowledge is like passing a ball in a game of rugby, American Football or basketball. If
Read More Shared by Nick Milton February 16, 2017