A Technology Broker and Management Company Specializing in KM Systems
Favorite To play safely, sometimes you need a rubber room. The “KM rubber room” is a great analogy I picked up from Emily Timmins, Knowledge Manager at Severn Trent Water. She has been introducing Peer Assists in her organisation, and the analogy she uses for a “safe space” for knowledge sharing
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Shared by Nick Milton February 1, 2017
Favorite It is very interesting to see Knowledge Management from a CEO’s point of view. Here is what one CEO said. Image from blue diamond gallery If you are “selling” KM to your CEO, then you need to know exactly how a CEO views the topic. To my knowledge, there
Read More Shared by Nick Milton January 31, 2017
Favorite Communities of practice are one of the corenerstones of Knowledge Management, and one of the keys to successful communities is a good Charter. Community core team in front of their draft charter Communities of practice are perhaps the most popular element of Knowledge Management Frameworks. In our Knowledge Management
Read More Shared by Nick Milton January 30, 2017
Favorite It’s quite easy to work out how much your organisation spends on Knowledge. Here’s how. Today I will bring VALUE by Kimberley Kling on Flickr I often say that if your management knew the value of your organisation’s knowledge, then knowledge management would be an easy sell – a
Read More Shared by Nick Milton January 27, 2017
Favorite Someone came up with a great phrase in a workshop recently – “Intellectual Inbreeding” Groupthink by Oscar Berg on Flickr What they meant by Intellectual Inbreeding is the sort of restricted group think you get when ideas or practices have been the province of a small group of people,
Read More Shared by Nick Milton January 26, 2017
Favorite Your KM communication plan should include external communication, primarily as a way to market internally. Image from wikimedia commons Knowledge Management implementation requires a communication strategy and plan, to help the stakeholders climb the ladder of engagement. One particularly useful strategy is to communicate your KM successes to the
Read More Shared by Nick Milton January 25, 2017
Favorite Here are 4 key skill areas you must not ignore when putting together your Knowledge Management implementation team. Image from wikimedia commons You know the four enablers of People, Process, Technology and Governance? What we call the four legs on the KM table? These four areas should be reflected in the
Read More Shared by Nick Milton January 24, 2017
Favorite Communication is key to KM. How could we do it better? Here’s what Knowledge managers say. BarCamp AMS 2005 Opening – 35Originally uploaded by roland KM is a change program, and communication is a lever in delivering change. Every Knowledge Management implementation needs a communication strategy. For all the
Read More Shared by Nick Milton January 23, 2017
Favorite What if you have no senior management backing for your Knowledge Management program? In a situation like this, your only recourse is to take a strategy known as “Guerrilla KM,” or “Stealth KM.” ExplosionOriginally uploaded by ˙Cаvin 〄 A Guerrilla Knowledge Management program is one where you work undercover,
Read More Shared by Nick Milton January 20, 2017
Favorite What sort of garden is your community of practice? Barnsley House kitchen garden, from wikimedia commons One of my stock sayings is that if knowledge is organic, KM is gardening. This recognises that knowledge is not a uniform commodity than can be counted out like money, but also recognises
Read More Shared by Nick Milton January 19, 2017