A Technology Broker and Management Company Specializing in KM Systems
Favorite Knowledge Management is only a change management exercise, until a certain point is reached. After that, it is about not changing. It is an accepted fact that introducing KM is all about change. You are bringing in new processes, new roles, new technologies and new governance, that will enable,
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Shared by Nick Milton October 18, 2017
Favorite I found this in my archives, which comes from a Canadian Federal Government perspective in 1999. Notice how many still ring true today – truly little has changed in nearly 2 decades. The deadliest sins of Knowledge Management : 1. Continuing to operate a hierarchical organisation2. Fear3. Placing a
Read More Shared by Nick Milton October 11, 2017
Favorite It can be tempting to rely on the personality of a strong charismatic leader to drive Knowledge Management implementation, but this can become a trap. Image from Wikimedia Commons To begin with, a strong passionate leader can be a real asset for an effective Knowledge Management implementation team. They
Read More Shared by Nick Milton September 8, 2017
Favorite It is a strange, troubling, but apparently true fact that 85% of KM initatives have no stated objective. Image from wikimedia commons This statistic comes from Page 7 of this presentation by Bob Armacost, and quotes the results of a survey run by KPMG 80% of companies in a recent
Read More Shared by Nick Milton August 31, 2017
Favorite The quickest ways to implement KM are by change management, and by piloting. The slowest are through top down directive, and KM by stealth. But how do we know this? I blogged yesterday about how long it takes on average to implement KM, but how can you get ahead
Read More Shared by Nick Milton June 27, 2017
Favorite In the wake of our recent 2017 survey, here are some more data about how long it really takes to embed Knowledge Management. We conducted a big global survey of KM this year. following on from a previous survey in 2014. In both surveys we asked two questions: How
Read More Shared by Nick Milton June 26, 2017
Favorite Here are 6 success factors for Knowledge Management, from one of the discipline’s most experienced practitioners Success Story, by Animated Heaven, on Flickr I blogged last week about an article on Knowledge Management by Rob Koene of Fluor. Rob’s overview of KM is full of good practical experience and bullet
Read More Shared by Nick Milton June 19, 2017
Favorite A recent article from one of the KM leaders shows seven indicators that Knowledge Management is working. Image from wikimedia commons The article is written by Rob Koene of Fluor, the engineering, procurement and construction company and one of the world’s leading KM organisations. Flour have beein involved with
Read More Shared by Nick Milton June 15, 2017
Favorite The Knoco 2017 survey of global Knowledge Management has recently closed, with submissions from 428 participants. Here is an interesting insight from the preliminary results. This insight is a combination of two of the questions, and it seeks analyse the most effective ways to get your KM program started.
Read More Shared by Nick Milton May 15, 2017
Favorite You will inevitably make mistakes in your Knowledge Management program. Make sure they are small ones, not fatal ones. Mistakes by Ron Mader on Flickr Knowledge Managers need to learn, learning requires experimentation, experiments often lead to mistakes, but mistakes can be costly and derail your program. That’s a
Read More Shared by Nick Milton May 9, 2017