Using Amazon Polly in Windows Applications

Favorite AWS offers a vast array of services that allow developers to build applications in the cloud. At the same time, Windows desktop applications can take advantage of these services as well. Today, we are releasing Amazon Polly for Windows, an open-source engine that allows users to take advantage of

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Shared by AWS Machine Learning September 27, 2019

What is the limit to KM’s value delivery?

Favorite Why is knowledge management not infinitely valuable?  It’s because the value it delivers cannot exceed the “Cost of not-knowing” See text for explanation I was asked a question a few years back by someone challenging stories of KM value. “If Shell could deliver $200m per year through KM” he asked

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Shared by Nick Milton September 27, 2019

The moment KM was born – a story

Favorite This is a reprise from the archives – a story of when KM was launched at British Petroleum through an early meeting of supporters and enthusiasts. It’s an extract from my book Performance Through Learning (available here), telling of a key moment in the history of the BP KM

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Shared by Nick Milton September 26, 2019

7 potential business drivers for Knowledge Management

Favorite As part of our Global Knowledge Management Surveys in 2014 and 2017, we asked our respondents about the business imperatives which drove them to invest in Knowledge Management. This is what they answered. The survey asked about the importance of 7 main business drivers, and these are listed below,

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Shared by Nick Milton September 25, 2019

The two chambers of the KM heart

Favorite The heart of KM keeps knowledge flowing, and that heart has two chambers.  Image from wikipedia You can think of the organisation as a body, and knowledge flowing round the organisation like blood flows round a body.  But what is at the heart of KM? Is it knowledge sharing?

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Shared by Nick Milton September 24, 2019

6 principles of KM communication

Favorite Implementing Knowledge Management is a change process, and change involves communication. Interpersonal communication, by Bovee and Thill, on FlickrUnder CC license Last week we discussed 5 tools to change hearts and minds while introducing Knowledge Management behaviours and culture. One of these tools was Communication, so here are more

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Shared by Nick Milton September 23, 2019