A Technology Broker and Management Company Specializing in KM Systems
Favorite Here are the first 5 steps in a successful KM journey Buffalo, NY by JasonParis, on Flickr At Knoco, we have seen enough Knowledge Management implementation programs by now to know that there a few key steps every organisation needs to take in the beginning. These steps are as
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Shared by Nick Milton October 26, 2018
Favorite People who have learned from experience must understand their responsibility to teach others. Photo by US Army Africa, on Flickr I often say at the start of Lessons learned meetings, that when identifying and recording lessons we should think of them not as something we have learned, but as
Read More Shared by Nick Milton October 25, 2018
Favorite The addition of Learning to a Deming-like cycle may help integrate KM and continual improvement. The Deming cycle is at the heart of continuous improvement. Based on 4 steps of “Plan-Do-Check-Act” (PDCA) it is a cycle of action, or a cycle of mindfulness, that drives and continuous improvement. Learning
Read More Shared by Nick Milton October 24, 2018
Favorite Adopt, adapt, improve could be seen as a mantra for KM – but is it always the right approach? “Adopt, Adapt, Improve” is the maxim of the British “Round Table” club – a non-political, non-sectarian association for young professional men, for social and professional ends. The maxim comes from
Read More Shared by Nick Milton October 23, 2018
Favorite This blog often refers to aviation and their use of checklists as a great example of KM operating ata cultural level in an industrial sector. Here are some more thoughts. B17 checklist linked from here Boeing first turned to checklists in order to recover from a commercial near-disaster. This
Read More Shared by Nick Milton October 22, 2018
Favorite KM in mega-projects is much the same as KM in any project, but at a larger scale and a greater degree of rigour image from wikipedia Knowledge Management as applied to projects is a pretty well-understood field (see for example my book on Knowledge Management for Teams and Projects).
Read More Shared by Nick Milton October 19, 2018
Favorite In another post from the archives (with some updates) let’s look at the common phrase “knowledge transfer” and discuss whether this is the wrong concept. Knowledge transfer, when illustrated graphically, often looks like the picture below – knowledge leaving one head and entering another. THIS MODEL IS WRONGimage from
Read More Shared by Nick Milton October 18, 2018
Favorite If you want people to think outside the box, give them a problem that’s outside the box. Image by nicubunu on Public Domain Clipart There is a game I often play with a class, when we are on an innovation retreat such as a Business Driven Action Learning exercise.
Read More Shared by Nick Milton October 17, 2018
Favorite The video below, from JD Careers Out There includes a legal knowledge manager talking about his role and career. View Original Source (nickmilton.com) Here.
Favorite We hear a lot about trust in Knowledge Management, but what sort of trust do we mean? Image from wikimedia commons It can’t mean personal trust in the other people involved, at least not in a large organisation where it is impossible to know everyone, and indeed impossible to
Read More Shared by Nick Milton October 15, 2018