How to sustain Knowledge Management in the long term

Favorite Many Knowledge Management initiatives fail to get going. Others succeed initially, yet fail once the KM implementation team is removed. And yet some are sustained for the long term, with KM becoming “part of the way we work”. What do these organisations do differently? Chart from the Knoco KM

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Shared by Nick Milton August 27, 2020

8 ways to transfer team knowledge

Favorite Imagine you have identified some lessons or new knowledge within a work team. How do you pass them on?  There are 8 different contexts which determine how you might approach this. I am a great believer in tailoring your approach to circumstances, and the circumstances you need to consider

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Shared by Nick Milton August 26, 2020

Building a customized recommender system in Amazon SageMaker

Favorite Recommender systems help you tailor customer experiences on online platforms. Amazon Personalize is an artificial intelligence and machine learning service that specializes in developing recommender system solutions. It automatically examines the data, performs feature and algorithm selection, optimizes the model based on your data, and deploys and hosts the

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Shared by AWS Machine Learning August 24, 2020

Lean KM and the Minimum Viable Product

Favorite There is a concept in lean manufacturing known as the “minimum viable product”. This is a very valuable concept to bear in mind when introducing Knowledge Management to an organisation Image from blog.fastmonkeys.com The concept of the Minimum Viable Product (MVP) is generally taken as being the simplest and

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Shared by Nick Milton August 24, 2020

Relevance tuning with Amazon Kendra

Favorite Amazon Kendra is a highly accurate and easy-to-use enterprise search service powered by machine learning (ML). As your users begin to perform searches using Amazon Kendra, you can fine-tune which search results they receive. For example, you might want to prioritize results from certain data sources that are more

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Shared by AWS Machine Learning August 21, 2020

The expert – dumber than the crowd/machine?

Favorite What happens in a world where the crowd, or the machine, is smarter than the expert? The excellent book Think Twice: Harnessing the Power of Counterintuition by Michael Mauboussin, was that “as networks harness the wisdom of crowds, the ability of experts to add value in their predictions is steadily declining.

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Shared by Nick Milton August 21, 2020